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Date/Time: Thu, 07 Jul 2022 17:41:37 +0000



Trade Order Error

View Count: 941

[2013-11-09 00:27:41]
User21213 - Posts: 1
Dear SierraChart,

When I try to place an order - I am unable to.
I've followed the instructions on the website.
I am using the Mtgox trading API - the datafeed is working and I can also see my balances.

Trade Order Error - Order error: 'Global Settings >> Data/Trade Service Settings' not set up. Internal Order ID: 15. Symbol: BTCUSD | 2013-11-09 01:09:47

Thanks for your help,
Ilyas.
[2013-11-09 02:07:56]
Sierra Chart Engineering - Posts: 103702
This was a mistake on our part.

This has been fixed in version 1044. This will be out in about 10 minutes.

Update with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-11 18:34:42]
slipperfoot - Posts: 11
Im getting this issue as well. I believe everything is configured properly. Configured API with SC, Trade Simulation Off, Chart Trade Mode On. And when i try to place a buy limit order. I get the following message in the message log:

"Trade Order Error - MtGox order update (Rejected) - Chosen API not found. Internal Order ID: 5. Service Order ID: (none). Symbol: BTCusd"
[2014-01-11 18:46:26]
Sierra Chart Engineering - Posts: 103702
No, you are not getting the same error. The issue you have is 100% unrelated to this. We do see your other thread about this. This is some problem on the MTGox side. We are not sure what.

At some point we will be dropping support for MTGox trading and moving to another Bitcoin exchange. From our perspective the situation with all of these exchanges really is quite sad. To this moment none of them have been cooperative with us when it comes to communicating with us or providing a better market data or trading interface. They all provide Mickey Mouse substandard interfaces. This is the honest truth. It is very hard to believe Bitcoin has become a multibillion dollar market. Most likely only because of the corrupt government controlled central banking system that exists in this world. And people want to find an alternative to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-11 18:47:55
[2014-01-11 19:08:34]
slipperfoot - Posts: 11
I understand. Sorry, i thought it might of been a similar issue. And thanks for the info. And i agree...

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