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Direct MessagesDate/Time: Wed, 24 Apr 2024 15:58:06 +0000
connect problems, cursor sluggish on platform, LOG included
View Count: 613
| [2018-12-28 18:31:50] |
| shaner - Posts: 4 |
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Software version: 1853 32-bit | 2018-12-28 11:56:41 Usage end date: 2019-01-19 | 2018-12-28 11:56:41 Enabled for: Advanced Features. | 2018-12-28 11:56:41 Enabled for: Advanced Features 2. | 2018-12-28 11:56:41 Enabled for: Sierra Chart Historical Data Service. | 2018-12-28 11:56:41 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-12-28 11:56:41 Enabled for: INDEXES_DATA_BARCHART | 2018-12-28 11:56:41 Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2018-12-28 11:56:41 Enabled for: CBOT (Trading Account Required) | 2018-12-28 11:56:41 Enabled for: COMEX (Trading Account Required) | 2018-12-28 11:56:41 Enabled for: NYMEX (Trading Account Required) | 2018-12-28 11:56:41 Received 1 data feed usernames. | 2018-12-28 11:56:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-12-28 11:56:41 Current selected Data/Trading service: TD Ameritrade | 2018-12-28 11:56:41 Chart Update Interval: 500 | 2018-12-28 11:56:41 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-12-28 11:56:41 2018-12-28 11:56:40 Local computer time | 2018-12-28 11:56:41 2018-12-28 16:56:40 Local computer time in UTC | 2018-12-28 11:56:41 2018-12-28 11:56:40 Local computer time in SC Time Zone | 2018-12-28 11:56:41 2018-12-28 14:46:51 Server time in UTC | 2018-12-28 11:56:41 Local computer UTC time and Server UTC time difference: 11 seconds. | 2018-12-28 11:56:41 Program path: C:\SierraChart\ | 2018-12-28 11:56:41 Data Files path: C:\SierraChart\Data\ | 2018-12-28 11:56:41 OS Version Number: 6.1 | 2018-12-28 11:56:41 Locale Setting: C | 2018-12-28 11:56:41 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2018-12-28 11:56:41 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2018-12-28 12:46:06 SC Data - All Services | Using username 0 | 2018-12-28 12:46:09 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2018-12-28 12:46:09 DTC Client socket (4) | Creating socket. | 2018-12-28 12:46:09 DTC Client socket (4) | Connecting to IP: 8.18.161.133. | 2018-12-28 12:46:09 SC Data - All Services | Connected to server. | 2018-12-28 12:46:09 SC Data - All Services | Starting socket receive thread. | 2018-12-28 12:46:09 SC Data - All Services | Sending encoding request to server: Binary VLS | 2018-12-28 12:46:09 SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-12-28 12:46:10 SC Data - All Services | Sending logon request message. | 2018-12-28 12:46:10 SC Data - All Services | Received logon response. | 2018-12-28 12:46:10 SC Data - All Services | Server Name: SC Real-Time Server. | 2018-12-28 12:46:10 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2018-12-28 12:46:10 SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2018-12-28 12:46:10 DTC Client socket (4) | Max send buffers used during socket life: 1 | 2018-12-28 12:46:10 DTC Client socket (4) | Signaling to core to close socket | 2018-12-28 12:46:10 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2018-12-28 12:46:10 SC Data - All Services | Disconnected from the server. | 2018-12-28 12:46:10 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2018-12-28 12:46:10 DTC Client socket (4) | Socket gracefully closed by remote side. | 2018-12-28 12:46:10 DTC Client socket (4) | Closed. | 2018-12-28 12:46:10 SC Data - All Services | Using username 0 | 2018-12-28 12:46:13 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2018-12-28 12:46:13 DTC Client socket (4) | Creating socket. | 2018-12-28 12:46:13 DTC Client socket (4) | Connecting to IP: 8.18.161.135. | 2018-12-28 12:46:13 SC Data - All Services | Connected to server. | 2018-12-28 12:46:13 SC Data - All Services | Starting socket receive thread. | 2018-12-28 12:46:13 SC Data - All Services | Sending encoding request to server: Binary VLS | 2018-12-28 12:46:13 SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-12-28 12:46:14 SC Data - All Services | Sending logon request message. | 2018-12-28 12:46:14 DTC Client socket (4) | Socket gracefully closed by remote side. | 2018-12-28 12:46:14 DTC Client socket (4) | Signaling for receive thread to end. Bytes in receive buffer: 158 | 2018-12-28 12:46:14 DTC Client socket (4) | Max send buffers used during socket life: 1 | 2018-12-28 12:46:14 DTC Client socket (4) | Signaling to core to close socket | 2018-12-28 12:46:14 DTC Client socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-28 12:46:14 DTC Client socket (4) | Closed. | 2018-12-28 12:46:14 SC Data - All Services | Disconnected from the server. | 2018-12-28 12:46:14 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2018-12-28 12:46:14 SC Data - All Services | Date Time Of Last Edit: 2018-12-28 19:06:05
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| [2018-12-28 19:06:58] |
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This is the relevant message: SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2018-12-28 12:46:10
Refer to: Sierra Chart Exchange Data Feed: Connections (Connections) And refer to this section in regards to high CPU usage: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-28 19:07:31
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