Support Board
Date/Time: Wed, 08 May 2024 07:43:12 +0000
SC freezes (Not responding)when opening
View Count: 629
[2018-12-26 17:54:21] |
User880346 - Posts: 2 |
Hi, My SC always freezes when i try to open it. The Not responding message show in my task manager. It does usually open but takes about 20-25 mins to open SC, which is obviously quite frustrating. I was wondering if this could be an SC software issue or whether i am running a program or background process that conflicts with SC. Is there any known programs that would do this? I'm using windows 10 Thanks |
[2018-12-26 18:06:56] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m Most likely this is due to the particular chart and study configuration. But it can be due to other software on your system: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.8 - Antivirus/Anti-Malware Software Also a Chartbook should open up in less than 10 seconds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-26 18:08:03
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