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Date/Time: Sat, 18 May 2024 23:30:39 +0000



limited data display on all pairs

View Count: 537

[2018-12-20 15:11:52]
User189817 - Posts: 5
Yesterday (in spite of settings that were supposed to limit it) Windows downloaded a security update and rebooted. I hate Windows and want to run GC on Linux, but that will come in due course. Now my charts only display as shown in the screenshot attached. I've checked my memory usage and it's still very reasonable. No other settings have changed, nor do I have problems with any other programs. Any help, questions, or advice would be greatly appreciate as I have open trades and am completely lost! I should note that I've restarted a couple of times. I've added a picture that shows exactly what I see instead of using the directions provided by you because the point of this request is that all the studies are gone.

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=24606
[2018-12-20 17:22:58]
User189817 - Posts: 5
I apologize for wasting your time. I reinstalled the system and it's working just fine. I'm still unsure what happened in the first place, but we're good now.
[2018-12-20 17:38:19]
Sierra Chart Engineering - Posts: 104368
This just simply looks like an issue where the custom studies cannot be accessed. Refer to:
Resolving Custom Study File and Access Issues

No need for a reinstall.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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