Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 27 Apr 2024 02:18:21 +0000
Configuration error
View Count: 544
| [2018-12-14 15:11:32] |
| User553033 - Posts: 1 |
|
I logged in to my account this morning and then received a configuration error. I logged out and tried to re-open Sierra Charts and it then told me I have an invalid account number or password. Can you please resolve this before market opens at 9:30 EST. None of my control bar settings that were customized are showing. Same thing happened last month. Is there a way to save my setting so I don't have to keep customizing it every time there is an error? |
| [2018-12-14 17:46:28] |
| |
|
It sounds as though there may be access problems to the main configuration file (Sierra3.CFG). First restore backup of the main configuration file: Restoring Backup Global Configuration File This will get you back to the prior configuration. And then refer to this page: Error Messages When Opening Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-14 17:47:06
|
To post a message in this thread, you need to log in with your Sierra Chart account: