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Date/Time: Thu, 25 Apr 2024 23:33:59 +0000



Chart not moving/updating

View Count: 1168

[2018-12-12 13:19:04]
Niko - Posts: 9
Hello,

i just bought a 3 months service package 5. I want to analyze the chart DAX Futures (FDAX) EUREX (for example). The chart is never updating. i have to press "delete and download data" to do so. but still then it is always about 10 minutes delayed.
I tryed: Global Settings >> Symbol Settings "Update From Server"
I tryed: Disconnecting and connecting again.

What do i have to do or to buy to be able to see realtime data and the chart movig on its own?


Thank you & kind regards
Niko
[2018-12-12 19:08:35]
Sierra Chart Engineering - Posts: 104368
You need to use the Sierra Chart Exchange Data Feed for this:
Sierra Chart Exchange Data Feed

And activate the EUREX exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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