Support Board
Date/Time: Thu, 25 Apr 2024 23:33:59 +0000
Chart not moving/updating
View Count: 1168
[2018-12-12 13:19:04] |
Niko - Posts: 9 |
Hello, i just bought a 3 months service package 5. I want to analyze the chart DAX Futures (FDAX) EUREX (for example). The chart is never updating. i have to press "delete and download data" to do so. but still then it is always about 10 minutes delayed. I tryed: Global Settings >> Symbol Settings "Update From Server" I tryed: Disconnecting and connecting again. What do i have to do or to buy to be able to see realtime data and the chart movig on its own? Thank you & kind regards Niko |
[2018-12-12 19:08:35] |
Sierra Chart Engineering - Posts: 104368 |
You need to use the Sierra Chart Exchange Data Feed for this: Sierra Chart Exchange Data Feed And activate the EUREX exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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