Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 12:05:00 +0000



Everything is Resized upon Start-up

View Count: 481

[2018-12-03 13:01:30]
macguerra - Posts: 19
Anyone else have an issue where EVERYTHING is resized upon start-up. It's a jumbled mess of chart windows where my chart text is now 14 from 8, where I had it and saved it many time over, and consequently affecting my entire layout. Requiring me now to reconfigure everything instead of prep for the trading day!
[2018-12-03 19:14:48]
Sierra Chart Engineering - Posts: 104368
In some cases this may be an operating system issue:
Window Size and Position Not Restored When Opening Chartbook

If the position of a detached chart window changes from where you saved it after reopening a Chartbook, we want you to use prerelease 1849 and see if that resolves the issue. We removed code, that detects if a chart is offscreen and moves it back on screen and that could be causing an unexpected problem.

Here are the instructions to update to the "Prerelease":
Software Download: Fast Update

And if the text size is different that is also going to be an operating system problem but we recommend checking the font sizes and resetting them in Graphics Settings:
Graphics Settings: Fonts and Text Appearance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account