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Date/Time: Thu, 02 May 2024 00:18:46 +0000



Sierra running safty + Data feed

View Count: 508

[2018-11-30 15:13:58]
User761472 - Posts: 2
Hello,
i am a new user of Sierra chart (a very wonderfull software) but the running safty and the connection to the datafeed is a problem,

i have buy the datafeed (CME without bank account) an the eurex but it doesnt run and the softwar always crashes

Thank you in advance for the help
[2018-11-30 17:33:59]
Sierra Chart Engineering - Posts: 104368
What do you mean by "safty"?

Tell us one of the symbols you are not receiving real-time data for.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

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i have buy the datafeed (CME without bank account) an the eurex but it doesnt run and the softwar always crashes
You definitely should not have any type of abnormal shutdown. We want you to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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