Support Board
Date/Time: Wed, 08 May 2024 19:12:05 +0000
chartbook not fully populating text on dom and dropdown menus
View Count: 1005
[2018-11-28 19:00:19] |
todds - Posts: 64 |
Every once in a while my chartbook does not complete the loading process, leaving out text in my DOM and on drop down menus. See attached picture. I can still trade and all the buttons work but the text is not there. closing and restarting Sierra charts does not work. The only fix is to reboot my computer. |
2018-11-27_0633_blank_dom.png / V - Attached On 2018-11-28 18:59:35 UTC - Size: 32.85 KB - 250 views |
[2018-11-28 19:40:17] |
Sierra Chart Engineering - Posts: 104368 |
This is the result of a resource problem on Windows. Close down as many programs as you can on your system and then restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-28 19:41:08
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[2019-04-15 06:20:59] |
JanS - Posts: 46 |
This has very frequently happened to me when loading a bunch of chartbooks automatically through "Files to open at startup". I have not had this problem since I deactivated this option, loaded Sierra Chart without chartbooks and then opened a corresponding chartbook group! The problem has never been that too many other programmes were open because it was only ever Sierra Chart that I opened right after starting Windows. So whatever the problem (resources) was, it does not seem to occur when making loading Sierra Chart and the chartbooks a two-step process. |
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