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Date/Time: Mon, 13 May 2024 08:45:57 +0000

How to Post a Message for Support

Request for quotation

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[2018-11-20 15:22:55] #1 [Go To First Post]
User291336 - Posts: 4
Halo, i just want two functions 1. I can modify the bar for OHLC like the one during my trial, e.g. I set the 1 second bar and i can export it as a text file i.e. This function available in my trial 2. I want to have the Hang Seng index future data (with 15 minutes delay is fine, no need real time). i.e. The data available in my trial In conclusion, please give me a quote for continue the trial, i dont want to sign anything or contact anyone. I just use your tool to extract and download data. No need to trade through your platform. Date Time Of Last Edit: 2018-11-20 19:35:52

[2018-11-20 19:09:36] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Yes. Refer to: Edit Menu: Edit >> Export Bar Data to Text File Make sure you set the chart bars to 1 second before you do the export. 2. In this case you just need to use the Standard Sierra Chart service package. Pricing is here: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-11-20 19:27:22] #3 [Go To First Post]
User291336 - Posts: 4
2. In this case you just need to use the Standard Sierra Chart service package. Pricing is here: Description of Service Packages and Pricing Can you please clarify whether i need to contact someone or do i need sign anything before activate the HKFE Intraday future? Can you please clarify the standard servive will have the same function like the one in my trial? For example, download the Intrday tick by tick HKFE future data For example, I paid USD 5 for data trial but then you told me i cannot test the real time data for HKFE future and i have to contact someone in HK Please check clearly before you give me a reply, I dont mind to pay the standard package but you cannot told me that something wont work after the payment Date Time Of Last Edit: 2018-11-20 19:31:55

[2018-11-20 20:10:57] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Can you please clarify whether i need to contact someone or do i need sign anything before activate the HKFE Intraday future? No. You do not need to activate any exchange and you do not need to use the Sierra Chart Exchange Data Feed. None of that is necessary. Can you please clarify the standard servive will have the same function like the one in my trial? For example, download the Intrday tick by tick HKFE future data Yes by using the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service For example, I paid USD 5 for data trial but then you told me i cannot test the real time data for HKFE future and i have to contact someone in HK You do not need to use the Sierra Chart Exchange Data Feed which you are referring to because you do not need real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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