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Data service Issues after update

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[2018-11-09 09:46:48] #1 [Go To First Post]
Paul.M - Posts: 113
Hi Sierra team, I updated yesterday to Sierra1837 from 14?? . I use a complex workspace. I have a cqg live account. I am successful connected to that. I share this data via DTC to one other Sierra copy on a different PC (to utilize multiple monitors ) This works before and after the update! great function ! Both Sierra-copies also receive data from a 2th and 3td Sierra-copy with different data service stettings. (one for FX and one for Equities - this is because historically I had Futures, FX , equities all on separate Sierra copies) After my update- this is broken. e.g.: File->FindSymbol does not show any other Sierra - instances on the top to select. Some of my charts stay black after the update (the ones with external data) 1. Please advice how to regain the previous functionality. 2. The line-type "Alternate" (which seems to be the old "DOT" Line-type) does not work on vertical grid lines and linear regression channels. The hole change of line-type DOT/Alternative makes the charts look ugly. Changing the charts costs a lot of time> :( Please help with 1. TY Date Time Of Last Edit: 2018-11-09 13:41:38

[2018-11-09 10:34:02] #2 [Go To First Post]
TedMar - Posts: 189
I have similery problem after Update IB-TWS & SCDatafeed. in Example (LIFFE SC IM?##) Symbols: EURIBOR I-2019-ICEEU-EUR-2500 not works more , After Update works "I-2019-ICEEU" but my Limits before Update unviasble in Chart or QuotaBoard. Howto Imports my Open Positions to new symbol mapping ? Bythe way, Support please add SC Spreds for EURIBOR Years 19-22.

[2018-11-09 18:22:14] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to: After my update- this is broken. e.g.: File->FindSymbol does not show any other Sierra - instances on the top to select. Some of my charts stay black after the update (the ones with external data) Refer to: Breaking Change: Remote Chart Data Files We should have the replacement functionality done by the end of next week. The line-type "Alternate" (which seems to be the old "DOT" Line-type) does not work on vertical grid lines and linear regression channels. We can see this style still not displaying. We will have this resolved. I-2019-ICEEU-EUR-2500 not works more , This is due to a symbol processing issue for Interactive Brokers in version 1838. We have this resolved and we have released 1839 now. Bythe way, Support please add SC Spreds for EURIBOR Years 19-22. We will do this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-09 18:23:14

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