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Date/Time: Mon, 06 May 2024 09:58:47 +0000



Loosing connection then reconnects, minutes lag.

View Count: 1266

[2018-11-08 15:38:10]
User286353 - Posts: 2
My chart live streaming will freeze and then shows no connection. After a while it reconnects and updates but some minutes have gone by. Fortunately I'm doing simulated trading for now but am concerned about this occurring when I go to live trade. I've read through FAQs and some posts but can not find the same issue. Please help. Thank you.

Reading Internal Order ID file. | 2018-11-08 07:18:18
Reading Trade Orders file. | 2018-11-08 07:18:18
Reading Trade Positions file. | 2018-11-08 07:18:18
Account Balance file. | 2018-11-08 07:18:18
Listening on UDP port 22903. | 2018-11-08 07:18:18
Software version: 1836 32-bit | 2018-11-08 07:18:18
Usage end date: 2018-12-18 | 2018-11-08 07:18:18
Enabled for: Advanced Features. | 2018-11-08 07:18:18
Enabled for: Sierra Chart Historical Data Service. | 2018-11-08 07:18:18
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-11-08 07:18:18
Current selected Data/Trading service: Rithmic Trading | 2018-11-08 07:18:18
Chart Update Interval: 500 | 2018-11-08 07:18:18
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-11-08 07:18:18
2018-11-08 07:18:17 Local computer time | 2018-11-08 07:18:18
2018-11-08 13:18:17 Local computer time in UTC | 2018-11-08 07:18:18
2018-11-08 07:18:17 Local computer time in SC Time Zone | 2018-11-08 07:18:18
2018-11-08 13:18:13 Server time in UTC | 2018-11-08 07:18:18
Local computer UTC time and Server UTC time difference: 4 seconds. | 2018-11-08 07:18:18
Program path: C:\SierraChart\ | 2018-11-08 07:18:18
Data Files path: C:\SierraChart\Data\ | 2018-11-08 07:18:18
OS Version Number: 6.1 | 2018-11-08 07:18:18
Locale Setting: C | 2018-11-08 07:18:18

Created the DTC Protocol server. | 2018-11-08 07:18:18
DTC Protocol Server listening on port 11099. | 2018-11-08 07:18:18
Created the DTC Protocol historical data server. | 2018-11-08 07:18:18
HD Server Manager | Listening on port 11098 | 2018-11-08 07:18:18
Checking for new symbol settings for service code rithmic.trading | 2018-11-08 07:18:18
HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-11-08 07:18:18
HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-11-08 07:18:18
Symbol settings are up-to-date for rithmic.trading | 2018-11-08 07:18:18
Received 5 login tokens. | 2018-11-08 07:18:18
HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-11-08 07:18:20
HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-11-08 07:18:20
HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-11-08 07:18:22
HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-11-08 07:18:22
HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-11-08 07:18:22
HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 07:18:22
HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-11-08 07:18:22

Rithmic Trading | Port for executable: 61013 | 2018-11-08 07:18:23
Listening socket (760). Port 61013 | Closed. | 2018-11-08 07:18:23
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 07:18:23
HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-11-08 07:18:23
HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-11-08 07:18:23
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-11-08 07:18:23
HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-11-08 07:18:23
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61013. Current folder: C:\SierraChart\Rim | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-11-08 07:18:24
HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-11-08 07:18:25
HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-11-08 07:18:25
HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-11-08 07:18:25
HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 07:18:25
HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-11-08 07:18:25
Rithmic Trading | Bridge process is running. | 2018-11-08 07:18:26
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61013 | 2018-11-08 07:18:26
DTC Client socket (1) | Creating socket. | 2018-11-08 07:18:26
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 07:18:26
Rithmic Trading | Connected to server. | 2018-11-08 07:18:26
Rithmic Trading | Starting socket receive thread. | 2018-11-08 07:18:26
Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-11-08 07:18:26
Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-11-08 07:18:26
Rithmic Trading | Sending logon request message. | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2018-11-08 07:18:26
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2018-11-08 07:18:27
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2018-11-08 07:18:27
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2018-11-08 07:18:27
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2018-11-08 07:18:27
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2018-11-08 07:18:27
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2018-11-08 07:18:27
Rithmic Trading | Received logon response. | 2018-11-08 07:18:28
Rithmic Trading | Server Name: SC DTC Bridge. | 2018-11-08 07:18:28
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-11-08 07:18:28
Rithmic Trading | Successfully connected. IB='Stage5', Firm='Dorman'. | 2018-11-08 07:18:28
Rithmic Trading | Trading is supported. | 2018-11-08 07:18:28
Rithmic Trading | Order cancel and replace is supported. | 2018-11-08 07:18:28
Rithmic Trading | OCO Orders supported. | 2018-11-08 07:18:28
Rithmic Trading | Connected to data and trading server. | 2018-11-08 07:18:28
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2018-11-08 07:18:28
ESZ8-CME 1 Min #11 | Reloading chart. | 2018-11-08 07:20:38
ESZ8-CME 1 Min #7 | Reloading chart. | 2018-11-08 07:20:38
ESZ8-CME 10 Min #1 | Reloading chart. | 2018-11-08 07:20:39
ESZ8-CME 30 Min #6 | Reloading chart. | 2018-11-08 07:20:40
ESZ8-CME 60 Min #2 | Reloading chart. | 2018-11-08 07:20:40
ESZ8-CME Daily #3 | Reloading chart. | 2018-11-08 07:20:41
ESZ8-CME 60 Min #5 | Reloading chart. | 2018-11-08 07:20:41
Chart: ESZ8-CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2018-11-08 07:20:41 *
Rithmic Trading | Starting real-time market data updates for: ESZ8-CME. ID: 1 | 2018-11-08 07:20:42
Rithmic Trading | Requesting security definition data for: ESZ8-CME. ID: 1 | 2018-11-08 07:20:42
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ8-CME | 2018-11-08 07:20:42
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-11-08 07:20:42
Delaying start of download for ESZ8-CME | 2018-11-08 07:20:42
HD Request # 2 | Downloading Historical Daily chart data for ESZ8-CME. Starting date: 2018-11-06. Service: rithmic.trading | 2018-11-08 07:20:42
Historical data download counter reset. | 2018-11-08 07:20:42
HD Request # 2 | Requesting historical Daily data for ESZ18 starting at 2018-11-05 | 2018-11-08 07:20:42
HTTPS historicaldata.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2. | 2018-11-08 07:20:42
HTTPS historicaldata.sierrachart.com:443 (2) | Connecting to IP: 88.99.0.216. | 2018-11-08 07:20:42
HD Request # 2 | Receiving historical Daily data for ESZ8-CME starting at 2018-11-06 | 2018-11-08 07:20:43
HD Request # 2 | Writing historical Daily data to the file ESZ8-CME.dly | 2018-11-08 07:20:43
HD Request # 2 | Received 4 records from 2018-11-06 00:00:00 to 2018-11-08 00:00:00 (3.0 days) and wrote 3 records for ESZ8-CME | 2018-11-08 07:20:43
HD Request # 2 | Completion time: 2s | 2018-11-08 07:20:43
HD Request # 2 | Daily data download complete for ESZ8-CME. Unique request ID: 2 | 2018-11-08 07:20:43
Removed historical data download ID 2 | 2018-11-08 07:20:43

ESZ8-CME Daily #3 | Reloading chart. | 2018-11-08 07:20:44
Chart: ESZ8-CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2018-11-08 07:20:44 *
HD Request # 3 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: cme | 2018-11-08 07:20:46
HD Request # 3 | Download start date-time: 2018-11-07 11:32:40.000 | 2018-11-08 07:20:46
HD Request # 3 | Using server: ds7.sierracharts.com port 10149 | 2018-11-08 07:20:46
Socket (3) | Creating socket. | 2018-11-08 07:20:46
Socket (3) | Connecting to IP: 8.18.161.133. | 2018-11-08 07:20:46
HD Request # 3 | Setting DTC encoding to Binary VLS | 2018-11-08 07:20:46
HD Request # 3 | Sending historical data logon request message. | 2018-11-08 07:20:46
HD Request # 3 | Requesting Intraday data. Start date-time: 2018-11-07 11:32:40. Record interval: 1. Symbol: ESZ18 | 2018-11-08 07:20:46
HD Request # 3 | Decompressing data. | 2018-11-08 07:20:46
HD Request # 3 | Receiving Intraday data for ESZ8-CME starting at 2018-11-07 11:32:40 | 2018-11-08 07:20:47
HD Request # 3 | Timestamp of first Intraday data file record written: 2018-11-07 11:32:40 | 2018-11-08 07:20:47
Socket (3) | Signaling to core to close socket | 2018-11-08 07:20:47
Socket (3) | Shutdown started. Waiting for graceful close. | 2018-11-08 07:20:47
Historical data download thread signaled to stop. | 2018-11-08 07:20:47
HD Request # 3 | Received 27719 records from 2018-11-07 11:32:40 to 2018-11-08 07:10:41 (19.6 hours) and wrote 27719 records for ESZ8-CME | 2018-11-08 07:20:47
HD Request # 3 | Completion time: 0s | 2018-11-08 07:20:47
HD Request # 3 | Intraday data download complete for ESZ8-CME. Unique request ID: 1 | 2018-11-08 07:20:47
Removed historical data download ID 1 | 2018-11-08 07:20:47
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-11-08 07:20:47
Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-11-08 07:20:47
Intraday chart data file opened for ESZ8-CME | 2018-11-08 07:20:47
Rithmic Trading | Using primary service for historical data for ESZ8-CME | 2018-11-08 07:20:47
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-11-08 07:20:47

HD Request # 4 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: rithmic.trading | 2018-11-08 07:20:47
HD Request # 4 | Download start date-time: 2018-11-08 07:10:41.000 | 2018-11-08 07:20:47
HD Request # 4 | Sending historical data request. Start date-time: 2018-11-08 07:10:41. Record interval: 1. Symbol: ESZ8-CME | 2018-11-08 07:20:47
Rithmic Trading | Message from server: Setting record interval to 1 tick. | 2018-11-08 07:20:47
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-11-08 07:20:47
Socket (3) | Socket gracefully closed by remote side. | 2018-11-08 07:20:47
Socket (3) | Closed. | 2018-11-08 07:20:47
HD Request # 4 | Receiving Intraday data for ESZ8-CME starting at 2018-11-08 07:10:41 | 2018-11-08 07:20:47
HD Request # 4 | Timestamp of first Intraday data file record written: 2018-11-08 07:10:41 | 2018-11-08 07:20:47
HD Request # 4 | Received 1912 records from 2018-11-08 07:10:41 to 2018-11-08 07:20:39 (10.0 minutes) and wrote 1912 records for ESZ8-CME | 2018-11-08 07:20:47
HD Request # 4 | Completion time: 0s | 2018-11-08 07:20:47
HD Request # 4 | Intraday data download complete for ESZ8-CME. Unique request ID: 3 | 2018-11-08 07:20:47
Removed historical data download ID 3 | 2018-11-08 07:20:47
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-11-08 07:20:47
Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-11-08 07:20:47
Intraday chart data file opened for ESZ8-CME | 2018-11-08 07:20:47

HTTPS historicaldata.sierrachart.com:443 (2) | Received socket Close event. | 2018-11-08 07:23:43
HTTPS historicaldata.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-11-08 07:23:43
HTTPS historicaldata.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-11-08 07:23:43
HTTPS historicaldata.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 07:23:43
HTTPS historicaldata.sierrachart.com:443 (2) | Closed. | 2018-11-08 07:23:43
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Broken | 2018-11-08 08:59:53
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2018-11-08 08:59:56
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2018-11-08 08:59:56
Rithmic Trading | Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 52.946 seconds. | 2018-11-08 09:00:31
Rithmic Trading | Message from server: Deleting API object. | 2018-11-08 09:00:31
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2018-11-08 09:00:31
Rithmic Trading | Message from server: Server Alert: PnL Connection Closed | 2018-11-08 09:00:31
Rithmic Trading | Message from server: Server Alert: Trading System Connection Closed | 2018-11-08 09:00:31
Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2018-11-08 09:00:31
DTC Client socket (1) | Socket gracefully closed by remote side. | 2018-11-08 09:00:31
DTC Client socket (1) | Received socket Close event. | 2018-11-08 09:00:31
DTC Client socket (1) | Signaling to core to close socket | 2018-11-08 09:00:31
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-08 09:00:31
DTC Client socket (1) | Closed. | 2018-11-08 09:00:31
Connection to the external service has been lost. | 2018-11-08 09:00:31
Rithmic Trading | Disconnected. | 2018-11-08 09:00:31
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:31

Rithmic Trading | Port for executable: 61641 | 2018-11-08 09:00:33
Listening socket (764). Port 61641 | Closed. | 2018-11-08 09:00:33
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 09:00:33
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61641. Current folder: C:\SierraChart\Rim | 2018-11-08 09:00:33
Rithmic Trading | Bridge process is not running! | 2018-11-08 09:00:35
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61641 | 2018-11-08 09:00:35
DTC Client socket (1) | Creating socket. | 2018-11-08 09:00:35
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 09:00:35
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-11-08 09:00:36 *
DTC Client socket (1) | Signaling to core to close socket | 2018-11-08 09:00:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-08 09:00:36
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:36
DTC Client socket (1) | Closed. | 2018-11-08 09:00:36
Rithmic Trading | Disconnected. | 2018-11-08 09:00:36
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:36

Rithmic Trading | Port for executable: 61643 | 2018-11-08 09:00:38
Listening socket (768). Port 61643 | Closed. | 2018-11-08 09:00:38
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 09:00:38
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61643. Current folder: C:\SierraChart\Rim | 2018-11-08 09:00:39
Rithmic Trading | Bridge process is not running! | 2018-11-08 09:00:41
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61643 | 2018-11-08 09:00:41
DTC Client socket (1) | Creating socket. | 2018-11-08 09:00:41
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 09:00:41
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-11-08 09:00:42 *
DTC Client socket (1) | Signaling to core to close socket | 2018-11-08 09:00:42
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-08 09:00:42
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:42
DTC Client socket (1) | Closed. | 2018-11-08 09:00:42
Rithmic Trading | Disconnected. | 2018-11-08 09:00:42
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:42

Rithmic Trading | Port for executable: 61645 | 2018-11-08 09:00:44
Listening socket (908). Port 61645 | Closed. | 2018-11-08 09:00:44
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 09:00:44
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61645. Current folder: C:\SierraChart\Rim | 2018-11-08 09:00:44
Rithmic Trading | Bridge process is not running! | 2018-11-08 09:00:46
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61645 | 2018-11-08 09:00:46
DTC Client socket (1) | Creating socket. | 2018-11-08 09:00:46
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 09:00:46
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-11-08 09:00:47 *
DTC Client socket (1) | Signaling to core to close socket | 2018-11-08 09:00:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-08 09:00:47
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:47
DTC Client socket (1) | Closed. | 2018-11-08 09:00:47
Rithmic Trading | Disconnected. | 2018-11-08 09:00:47
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:47

Rithmic Trading | Port for executable: 61648 | 2018-11-08 09:00:49
Listening socket (664). Port 61648 | Closed. | 2018-11-08 09:00:49
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 09:00:49
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61648. Current folder: C:\SierraChart\Rim | 2018-11-08 09:00:49
Rithmic Trading | Bridge process is not running! | 2018-11-08 09:00:51
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61648 | 2018-11-08 09:00:51
DTC Client socket (1) | Creating socket. | 2018-11-08 09:00:51
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 09:00:51
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-11-08 09:00:53 *
DTC Client socket (1) | Signaling to core to close socket | 2018-11-08 09:00:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-08 09:00:53
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:53
DTC Client socket (1) | Closed. | 2018-11-08 09:00:52
Rithmic Trading | Disconnected. | 2018-11-08 09:00:53
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-08 09:00:53

Rithmic Trading | Port for executable: 61651 | 2018-11-08 09:00:55
Listening socket (768). Port 61651 | Closed. | 2018-11-08 09:00:55
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-11-08 09:00:55
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:61651. Current folder: C:\SierraChart\Rim | 2018-11-08 09:00:55
Rithmic Trading | Bridge process is running. | 2018-11-08 09:00:57
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61651 | 2018-11-08 09:00:57
DTC Client socket (1) | Creating socket. | 2018-11-08 09:00:57
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-08 09:00:57
Rithmic Trading | Connected to server. | 2018-11-08 09:00:57
Rithmic Trading | Starting socket receive thread. | 2018-11-08 09:00:57
Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-11-08 09:00:57
Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-11-08 09:00:57
Rithmic Trading | Sending logon request message. | 2018-11-08 09:00:57
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-11-08 09:00:57
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2018-11-08 09:00:57
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2018-11-08 09:00:57
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-11-08 09:00:57
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2018-11-08 09:00:58
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2018-11-08 09:00:59
Rithmic Trading | Received logon response. | 2018-11-08 09:00:59
Rithmic Trading | Server Name: SC DTC Bridge. | 2018-11-08 09:00:59
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-11-08 09:00:59
Rithmic Trading | Successfully connected. IB='Stage5', Firm='Dorman'. | 2018-11-08 09:00:59
Rithmic Trading | Trading is supported. | 2018-11-08 09:00:59
Rithmic Trading | Order cancel and replace is supported. | 2018-11-08 09:00:59
Rithmic Trading | OCO Orders supported. | 2018-11-08 09:00:59
Rithmic Trading | Connected to data and trading server. | 2018-11-08 09:00:59
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2018-11-08 09:00:59
Rithmic Trading | Starting real-time market data updates for: ESZ8-CME. ID: 1 | 2018-11-08 09:00:59
Rithmic Trading | Requesting security definition data for: ESZ8-CME. ID: 1 | 2018-11-08 09:00:59
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ8-CME | 2018-11-08 09:00:59
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-11-08 09:00:59
Delaying start of download for ESZ8-CME | 2018-11-08 09:00:59
HD Request # 5 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: cme | 2018-11-08 09:01:04
HD Request # 5 | Download start date-time: 2018-11-08 08:59:33.000 | 2018-11-08 09:01:04
HD Request # 5 | Using server: ds1.sierracharts.com port 10150 | 2018-11-08 09:01:04
Socket (2) | Creating socket. | 2018-11-08 09:01:04
Socket (2) | Connecting to IP: 8.18.161.135. | 2018-11-08 09:01:04
HD Request # 5 | Setting DTC encoding to Binary VLS | 2018-11-08 09:01:05
HD Request # 5 | Sending historical data logon request message. | 2018-11-08 09:01:05
HD Request # 5 | Requesting Intraday data. Start date-time: 2018-11-08 08:59:33. Record interval: 1. Symbol: ESZ18 | 2018-11-08 09:01:05
HD Request # 5 | Decompressing data. | 2018-11-08 09:01:05
Socket (2) | Signaling to core to close socket | 2018-11-08 09:01:05
Socket (2) | Shutdown started. Waiting for graceful close. | 2018-11-08 09:01:05
Historical data download thread signaled to stop. | 2018-11-08 09:01:05
HD Request # 5 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ8-CME | 2018-11-08 09:01:05
HD Request # 5 | Completion time: 0s | 2018-11-08 09:01:05
HD Request # 5 | Intraday data download complete for ESZ8-CME. Unique request ID: 4 | 2018-11-08 09:01:05
Removed historical data download ID 4 | 2018-11-08 09:01:05
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-11-08 09:01:05
Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-11-08 09:01:05
Intraday chart data file opened for ESZ8-CME | 2018-11-08 09:01:05
Rithmic Trading | Using primary service for historical data for ESZ8-CME | 2018-11-08 09:01:05
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-11-08 09:01:05

HD Request # 6 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: rithmic.trading | 2018-11-08 09:01:05
HD Request # 6 | Download start date-time: 2018-11-08 08:59:33.000 | 2018-11-08 09:01:05
HD Request # 6 | Sending historical data request. Start date-time: 2018-11-08 08:59:33. Record interval: 1. Symbol: ESZ8-CME | 2018-11-08 09:01:05
Rithmic Trading | Message from server: Setting record interval to 1 tick. | 2018-11-08 09:01:05
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-11-08 09:01:05
Socket (2) | Socket gracefully closed by remote side. | 2018-11-08 09:01:05
Socket (2) | Closed. | 2018-11-08 09:01:05
HD Request # 6 | Receiving Intraday data for ESZ8-CME starting at 2018-11-08 08:59:33 | 2018-11-08 09:01:05
HD Request # 6 | Timestamp of first Intraday data file record written: 2018-11-08 08:59:33 | 2018-11-08 09:01:05
HD Request # 6 | Received 2279 records from 2018-11-08 08:59:33 to 2018-11-08 09:01:00 (87.0 seconds) and wrote 2279 records for ESZ8-CME | 2018-11-08 09:01:05
HD Request # 6 | Completion time: 0s | 2018-11-08 09:01:05
HD Request # 6 | Intraday data download complete for ESZ8-CME. Unique request ID: 5 | 2018-11-08 09:01:05
Removed historical data download ID 5 | 2018-11-08 09:01:05
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-11-08 09:01:05
Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-11-08 09:01:05
Intraday chart data file opened for ESZ8-CME | 2018-11-08 09:01:05
[2018-11-08 19:03:31]
Sierra Chart Engineering - Posts: 104368

Rithmic Trading | Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 52.946 seconds. | 2018-11-08 09:00:31
This appears to be the relevant message. But this is not for market data.

There is nothing we can do to help from our side. There is some lower-level connectivity issue. This is all we can say. That message is also from the Rithmic software.

One thing we will say is we are working on developing a whole new solution for our user base for futures trading and which we want to be an alternative to these others. So that will be an option for you to look at in a couple of months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-08 19:21:59

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