Support Board

Date/Time: Sun, 19 May 2024 03:47:48 +0000

Post From: Loosing connection then reconnects, minutes lag.

[2018-11-08 19:03:31] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Rithmic Trading \| Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 52.946 seconds. \| 2018-11-08 09:00:31 This appears to be the relevant message. But this is not for market data. There is nothing we can do to help from our side. There is some lower-level connectivity issue. This is all we can say. That message is also from the Rithmic software. One thing we will say is we are working on developing a whole new solution for our user base for futures trading and which we want to be an alternative to these others. So that will be an option for you to look at in a couple of months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-08 19:21:59