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Date/Time: Sat, 04 May 2024 13:00:41 +0000



trading error

View Count: 578

[2018-10-31 06:02:11]
RAJBACHWAL - Posts: 1
Hi, I was trading NQ two days ago, I closed my position but after few seconds I saw a new position opened itself suddenly I clicked faltten but after few seconds again new position appeared it continued for 3-4 times and finally I had 6 contracts of position by itself, I had to contact broker support to disable my account..please look into as it would have jeopardize my trading career..
[2018-10-31 20:11:48]
Sierra Chart Engineering - Posts: 104368
This is simply a case where the external trading service did not provide a position update. Refer to:
Trading Information Windows: Incorrectly Reported Trade Position Quantity

The behavior you describe is exactly what would happen when there was no Position update indicating that there is no longer a position for the symbol being traded.



We see you are using Rithmic. This is not something we normally hear about with Rithmic so we can only assume it was just a momentary problem with the Rithmic system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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