Support Board

Date/Time: Sat, 18 May 2024 13:23:05 +0000

Post From: trading error

[2018-10-31 20:11:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is simply a case where the external trading service did not provide a position update. Refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity The behavior you describe is exactly what would happen when there was no Position update indicating that there is no longer a position for the symbol being traded. We see you are using Rithmic. This is not something we normally hear about with Rithmic so we can only assume it was just a momentary problem with the Rithmic system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing