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Date/Time: Fri, 19 Apr 2024 21:10:23 +0000



Connection error with LMAX

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[2013-10-31 13:40:01]
batman_ - Posts: 190
Please advice how to solve connection error with LMAX.

LMAX Trading: Connecting. | 2013-10-31 13:38:53
LMAX Trading: Connecting to Demo Trade server: fix-ate.lmaxtrader.com:443 | 2013-10-31 13:38:53
Resolved address fix-ate.lmaxtrader.com to IP 91.215.165.68 | 2013-10-31 13:38:53
The network socket is connected. | 2013-10-31 13:38:53
The socket starting SSL connection. | 2013-10-31 13:38:53
SSL socket is now connected. | 2013-10-31 13:38:54
LMAX Trade FIX Session: Sending the Logon message. | 2013-10-31 13:38:54
LMAX Trade FIX Session: Received a sequence number that is ahead of the next expected sequence number. Resetting current sequence number to 38 | 2013-10-31 13:38:54
LMAX Trade FIX Session: Received a Logout message. Text = User not authorized | 2013-10-31 13:38:54
LMAX Trade FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-10-31 13:38:54
The SSL socket was shut down successfully. | 2013-10-31 13:38:54
LMAX Trade FIX Session: Logged out and disconnected. | 2013-10-31 13:38:54
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-10-31 13:38:54
To prevent further connection attempts, select File >> Disconnect. | 2013-10-31 13:38:54
LMAX Trading: Disconnected from trade and market data servers. | 2013-10-31 13:38:54
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-10-31 13:38:54

Date Time Of Last Edit: 2013-10-31 15:30:48
[2013-10-31 17:17:49]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message:

LMAX Trade FIX Session: Received a Logout message. Text = User not authorized | 2013-10-31 13:38:54

This is explained at step 13 here:
https://www.sierrachart.com/index.php?l=doc/LMAX.php#Setup
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-31 17:18:09

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