Login Page - Create Account

Support Board


Date/Time: Mon, 20 May 2024 15:58:01 +0000



Issue with update with gain capital on showing what positions i have on

View Count: 525

[2018-10-23 15:53:18]
OptionsZeus - Posts: 6
Hey, I manually adjusted my charts and added the 1 infront of the symbol for the Emini's, I downloaded the update and for some reason between my broker and sierra charts it is not showing how many posiitons i have long or short, For example. Sierra believes I still have an order on from 2770 on EMINIS and we are currently trading at 2705. When I short here it believes that I just took a loss but in reality I just opened a new position and am -1 Contract not flat like sierra charts believes.

Is there a way to fix this?
[2018-10-23 17:07:41]
Sierra Chart Engineering - Posts: 104368
Refer to:
Notice: Gain Capital Trade Position Reporting
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account