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Date/Time: Sat, 04 May 2024 11:57:03 +0000



Alerts on time and sales

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[2018-10-22 23:39:04]
abn2609 - Posts: 15
T&S window > settings > highlight & alert...

So when my alerts trigger, the alert rings multiple times.

You say this issue was fixed. I'm telling you it's not.

This is exactly the same issue as the previous thread, which you locked without resolving it.
Date Time Of Last Edit: 2018-10-23 17:31:08
[2018-10-23 17:31:48]
Sierra Chart Engineering - Posts: 104368
We need to get the chart which the Time and Sales window is for to test this. Follow these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-24 05:29:32]
abn2609 - Posts: 15
Trade Activity Log: File read result: 103 records inserted. 0 fill records inserted. 0 records filtered. | 2018-10-24 10:30:03
Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-10-08 00:00:00. Non-sim records date-time limit is 2018-07-22 00:00:00. Non-sim fill record date-time limit is 2017-10-23 00:00:00. | 2018-10-24 10:30:03
[2018-10-24 06:05:21]
Sierra Chart Engineering - Posts: 104368
This is not what was requested according to the documentation. Your web browser did not scroll to the correct position. This is the relevant documentation:

Support Board Posting Information: Providing Chartbook with Only a Single Chart (Providing Chartbook with Only a Single Chart)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-24 23:53:25
[2018-10-25 01:04:08]
abn2609 - Posts: 15
File attached
Private File
Attachment Deleted.
[2018-10-31 11:59:59]
abn2609 - Posts: 15
Hi,

Has there been any progress made on this?

Thanks
[2018-10-31 15:25:53]
John - SC Support - Posts: 31362
Yes, this has been resolved in the most recent build - 1833. You can upgrade using these instructions: Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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