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Date/Time: Tue, 23 Apr 2024 16:30:56 +0000



Chart Drawings

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[2018-10-18 20:37:58]
User41512 - Posts: 58
I have noticed recently that when using chart drawings, (Say an arrow for example), when i try to move or amend it I often have to click it 4/5/6 times before it will eventually be selected.

I tried upgrading to Version 1815 but i still have the same issue. Occasionally it will select first time, but more often i get the above issue.

I have tried selecting whilst using the pointer tool & the cross-hair, and also tried left & right clicking to make the selection.
Attached is an example.

http://www.sierrachart.com/image.php?Image=1539894922422.png

Thks
[2018-10-18 23:03:08]
Sierra Chart Engineering - Posts: 104368
We do see a continued problem with this with lines that are nearly vertical. We will implement a solution . Just give us a couple of days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-19 23:24:42]
Sierra Chart Engineering - Posts: 104368
This is resolved in version 1825.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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