Support Board
Date/Time: Wed, 24 Apr 2024 23:28:17 +0000
Sierra chart data feed connection problem
View Count: 577
[2018-10-15 18:02:08] |
User169693 - Posts: 7 |
Getting an error msg that Sierra isn't responding......then charts go white and forced to close progrm. I don't think it's even trying to connect to the data feed. Any suggestions? |
[2018-10-15 18:36:16] |
Sierra Chart Engineering - Posts: 104368 |
We recommend starting with a new Chartbook. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m And also update Sierra Chart to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-15 18:36:33
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