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Date/Time: Wed, 24 Apr 2024 23:28:17 +0000



Sierra chart data feed connection problem

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[2018-10-15 18:02:08]
User169693 - Posts: 7
Getting an error msg that Sierra isn't responding......then charts go white and forced to close progrm.

I don't think it's even trying to connect to the data feed.

Any suggestions?
[2018-10-15 18:36:16]
Sierra Chart Engineering - Posts: 104368
We recommend starting with a new Chartbook. Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m



And also update Sierra Chart to the current version following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-15 18:36:33

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