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Date/Time: Sat, 20 Apr 2024 07:02:40 +0000



cannot connect to data feedd

View Count: 659

[2018-10-15 15:05:20]
Joel Wisdo1 - Posts: 15
I received connection errors all morning. I have sent you a copy of the log. Please help. My internet is working perfectly. But it cannot connect.
[2018-10-15 15:57:48]
Joel Wisdo1 - Posts: 15
ok are you going to help me? The feed is down and I need to work
[2018-10-15 17:03:07]
Sierra Chart Engineering - Posts: 104368
Refer to the Solving Connection Problem section on the Gain Capital / Open ECry Trading Service page here:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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