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Date/Time: Thu, 25 Apr 2024 07:13:35 +0000



Price is moving but candlesticks are not

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[2018-10-11 16:45:27]
User429065 - Posts: 109
I get live data on the vertical price scale but the candle is not moving. All my other charts are working properly, it's just with the NYSE TICK. Please advise.
http://www.sierrachart.com/image.php?Image=1539276247702.png
Date Time Of Last Edit: 2018-10-12 03:29:34
[2018-10-11 18:17:51]
Sierra Chart Engineering - Posts: 104368
Most likely it is due to this issue:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Sierra Chart Teton Futures Order Routing
[2018-10-11 21:27:35]
User429065 - Posts: 109
They are correct for the NYSE TICK from 830 to 1500 CT. I had it working before the current update and so I reverted back and it still won't work.
[2018-10-11 23:23:58]
Sierra Chart Engineering - Posts: 104368
Check again. It may also be the time zone setting. It must be one of the items on this page:

Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-12 17:50:13]
User429065 - Posts: 109
Yep you were right, was set on global time zone. Thank you!

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