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Date/Time: Wed, 08 May 2024 21:32:20 +0000



Bad trade signaling

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[2018-10-09 15:52:39]
User243224 - Posts: 2
Hi,
I have a question
After entering the position in New Instance, the information line on entry and number of contracts is lost. after the end of the position is not the signalization of the trade. both triangles are on the same side. The store is not transferred to the Trade activity log in the New Instance. ... Signaling and writing works in the basic SC.

thank you for answer

Paya72, Prague Czech Republic
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[2018-10-09 19:23:56]
Sierra Chart Engineering - Posts: 104368
Update to version 1820 following these instructions:
Software Download: Fast Update

And then refer to the information here:
Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities (Accurate Entry/Exit State, Fill Matching and Position Quantities)

From the sub instances clear the order fills for the Symbol and Trade Account following these instructions:
Trade Activity Log: Clearing Trade Activity Data

The above step is an important step to follow.

And then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-10 04:07:56

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