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Date/Time: Thu, 25 Apr 2024 21:56:31 +0000



No Historical calendar spreads through CQG Fix data feed

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[2018-10-07 13:09:15]
User80541 - Posts: 13
I am able to get current/future calendar spreads. I am not able to get historic calendar spreads. I have an active CQG Fix connection through Amp. I have Package 3 with Sierra historical data service also i think (i can see historic outrights like CLEZ14.. no problem)

How can i get the data?
If its a data subscription issue, how do i get this enabled?
If I need to get SC extended historic calendar data as an add, do i get it through Amp or directly through you (and how much?)
Will I get this automatically if I subscribe to Package 5 through Amp?



Here is the message log
Software version: 1815 64-bit | 2018-10-07 09:02:43
Enabled for: Advanced Features. | 2018-10-07 09:02:43
Enabled for: Sierra Chart Historical Data Service. | 2018-10-07 09:02:43
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-07 09:02:43
Current selected Data/Trading service: CQG FIX Trading | 2018-10-07 09:02:43
Chart Update Interval: 500 | 2018-10-07 09:02:43
Data/Trade Service Settings automatically set. | 2018-10-07 09:02:43
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-10-07 09:02:43
2018-10-07 09:02:42 Local computer time | 2018-10-07 09:02:43
2018-10-07 13:02:42 Local computer time in UTC | 2018-10-07 09:02:43
2018-10-07 09:02:42 Local computer time in SC Time Zone | 2018-10-07 09:02:43
2018-10-07 12:56:58 Server time in UTC | 2018-10-07 09:02:43
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-10-07 09:02:43
Program path: C:\SierraChart\ | 2018-10-07 09:02:43
Data Files path: C:\SierraChart\Data\ | 2018-10-07 09:02:43
OS Version Number: 10.0 | 2018-10-07 09:02:43
Locale Setting: C | 2018-10-07 09:02:43

F.US.CLES12Z14 Daily #1 | Reloading chart. | 2018-10-07 09:02:54
F.US.CLES12Z14 Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLES12Z14.dly | 2018-10-07 09:02:54
CQG FIX Trading | Using primary service for historical data for F.US.CLES12Z14 | 2018-10-07 09:02:54
CQG FIX Trading | Starting real-time market data updates for: F.US.CLES12Z14. ID: 8 | 2018-10-07 09:02:54
CQG FIX Trading | Sending symbol resolution request for F.US.CLES12Z14. ID: 595657 | 2018-10-07 09:02:54
CQG FIX Trading | Requesting market data for | 2018-10-07 09:02:54
CQG FIX Trading | Requesting security definition data for: F.US.CLES12Z14. ID: 8 | 2018-10-07 09:02:54
HD Request # 8 | Downloading Historical Daily chart data for F.US.CLES12Z14. Starting date: 1968-10-07. Service: cqgfix | 2018-10-07 09:02:54
CQG FIX Trading | Received message: Requested symbol was not found. | 2018-10-07 09:02:54
HD Request # 8 | Error downloading historical Daily data for F.US.CLES12Z14. Requested symbol was not found. | 2018-10-07 09:02:54
HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLES12Z14 | 2018-10-07 09:02:54
HD Request # 8 | Completion time: 0s | 2018-10-07 09:02:54
HD Request # 8 | Daily data download complete for F.US.CLES12Z14. Unique request ID: 7 | 2018-10-07 09:02:54
Removed historical data download ID 7 | 2018-10-07 09:02:54

Symbol Error - F.US.CLES12Z14 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2018-10-07 09:02:54
CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2018-10-07 09:02:54
F.US.CLES12Z14 Daily #1 | Reloading chart. | 2018-10-07 09:02:55
F.US.CLES12Z14 Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLES12Z14.dly | 2018-10-07 09:02:55
Date Time Of Last Edit: 2018-10-08 17:20:43
[2018-10-09 14:32:42]
User80541 - Posts: 13
Can someone from Sierra comment if I can get additional historical spread data directly from Sierra as an addition to the CQG Fix connection from Amp and what would be my next steps
[2018-10-09 14:37:34]
Sierra Chart Engineering - Posts: 104368
For historical exchange traded spread data you must use the Sierra Chart Exchange Data Feed for this. Further details are here:
Sierra Chart Exchange Data Feed: Exchange Traded Spreads

Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-11 19:40:05]
User80541 - Posts: 13
1) Can I have a separate account to get SC historical data since Amp will not assist.. with no real time CME data?
2) If yes, then can this be counted as my 2nd account and I pay $20/month
3) I am not able to open another account since my primary is controlled my amp - maybe someone I can call someone who can walk me through this
4) Does this have to be on a 2nd instance of Sierra since my other account is through Amp with CQG feed?
[2018-10-12 19:14:33]
Sierra Chart Engineering - Posts: 104368
1. Yes. Just follow through the instructions here:
Direct Sierra Chart Account

2. You just need to pay for the one Sierra Chart direct account.

You can continue to use a single instance for both CQG and historical spreads. Here is an example symbol format:
ZSX18-ZSF19.FUT_SPREAD.CBOT

You do not need to pay for the Sierra Chart Exchange data feed if you can deduce the symbol format and you just need historical data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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