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Post From: No Historical calendar spreads through CQG Fix data feed

[2018-10-07 13:09:15] Link To Thread - Link To Post [Go To First Post]
User80541 - Posts: 13
I am able to get current/future calendar spreads. I am not able to get historic calendar spreads. I have an active CQG Fix connection through Amp. I have Package 3 with Sierra historical data service also i think (i can see historic outrights like CLEZ14.. no problem) How can i get the data? If its a data subscription issue, how do i get this enabled? If I need to get SC extended historic calendar data as an add, do i get it through Amp or directly through you (and how much?) Will I get this automatically if I subscribe to Package 5 through Amp? Here is the message log Software version: 1815 64-bit \| 2018-10-07 09:02:43 Enabled for: Advanced Features. \| 2018-10-07 09:02:43 Enabled for: Sierra Chart Historical Data Service. \| 2018-10-07 09:02:43 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-10-07 09:02:43 Current selected Data/Trading service: CQG FIX Trading \| 2018-10-07 09:02:43 Chart Update Interval: 500 \| 2018-10-07 09:02:43 Data/Trade Service Settings automatically set. \| 2018-10-07 09:02:43 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-10-07 09:02:43 2018-10-07 09:02:42 Local computer time \| 2018-10-07 09:02:43 2018-10-07 13:02:42 Local computer time in UTC \| 2018-10-07 09:02:43 2018-10-07 09:02:42 Local computer time in SC Time Zone \| 2018-10-07 09:02:43 2018-10-07 12:56:58 Server time in UTC \| 2018-10-07 09:02:43 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-10-07 09:02:43 Program path: C:\SierraChart\ \| 2018-10-07 09:02:43 Data Files path: C:\SierraChart\Data\ \| 2018-10-07 09:02:43 OS Version Number: 10.0 \| 2018-10-07 09:02:43 Locale Setting: C \| 2018-10-07 09:02:43 F.US.CLES12Z14 Daily #1 \| Reloading chart. \| 2018-10-07 09:02:54 F.US.CLES12Z14 Daily #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLES12Z14.dly \| 2018-10-07 09:02:54 CQG FIX Trading \| Using primary service for historical data for F.US.CLES12Z14 \| 2018-10-07 09:02:54 CQG FIX Trading \| Starting real-time market data updates for: F.US.CLES12Z14. ID: 8 \| 2018-10-07 09:02:54 CQG FIX Trading \| Sending symbol resolution request for F.US.CLES12Z14. ID: 595657 \| 2018-10-07 09:02:54 CQG FIX Trading \| Requesting market data for \| 2018-10-07 09:02:54 CQG FIX Trading \| Requesting security definition data for: F.US.CLES12Z14. ID: 8 \| 2018-10-07 09:02:54 HD Request # 8 \| Downloading Historical Daily chart data for F.US.CLES12Z14. Starting date: 1968-10-07. Service: cqgfix \| 2018-10-07 09:02:54 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2018-10-07 09:02:54 HD Request # 8 \| Error downloading historical Daily data for F.US.CLES12Z14. Requested symbol was not found. \| 2018-10-07 09:02:54 HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLES12Z14 \| 2018-10-07 09:02:54 HD Request # 8 \| Completion time: 0s \| 2018-10-07 09:02:54 HD Request # 8 \| Daily data download complete for F.US.CLES12Z14. Unique request ID: 7 \| 2018-10-07 09:02:54 Removed historical data download ID 7 \| 2018-10-07 09:02:54 Symbol Error - F.US.CLES12Z14 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2018-10-07 09:02:54 CQG FIX Trading \| Market data subscription for was unsuccessful. Text: Contract was not found. \| 2018-10-07 09:02:54 F.US.CLES12Z14 Daily #1 \| Reloading chart. \| 2018-10-07 09:02:55 F.US.CLES12Z14 Daily #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLES12Z14.dly \| 2018-10-07 09:02:55 Date Time Of Last Edit: 2018-10-08 17:20:43