Support Board
Date/Time: Fri, 18 Jul 2025 23:03:26 +0000
CTST4 connection issue
View Count: 660
| [2018-10-07 08:30:22] |
| nioko54130 - Posts: 108 |
|
Hi dear SC support group! Since now few days, i have met a connection problem with my CTS T4 demo data feed, that i'm trying to connect on my SierraChart plateform! Could you help me to solve the problem ? Please check the logs files here : Marco Madau, [07.10.18 09:17]
Reading Internal Order ID file. | 2018-10-07 09:12:35 Reading Trade Orders file. | 2018-10-07 09:12:36 Reading Trade Positions and Account Balance file. | 2018-10-07 09:12:36 Listening on UDP port 22904. | 2018-10-07 09:12:37 Software version: 1805 64-bit | 2018-10-07 09:12:37 Usage end date: 2019-07-26 | 2018-10-07 09:12:37 Enabled for: Advanced Features. | 2018-10-07 09:12:37 Enabled for: Advanced Features 2. | 2018-10-07 09:12:37 Enabled for: Sierra Chart Historical Data Service. | 2018-10-07 09:12:37 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-07 09:12:37 Current selected Data/Trading service: CTS T4 FIX | 2018-10-07 09:12:37 Chart Update Interval: 20 | 2018-10-07 09:12:37 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2018-10-07 09:12:37 2018-10-07 09:12:36 Local computer time | 2018-10-07 09:12:37 2018-10-07 07:12:36 Local computer time in UTC | 2018-10-07 09:12:37 2018-10-07 09:12:36 Local computer time in SC Time Zone | 2018-10-07 09:12:37 2018-10-07 07:12:33 Server time in UTC | 2018-10-07 09:12:37 Local computer UTC time and Server UTC time difference: 2 seconds. | 2018-10-07 09:12:37 Program path: C:\SierraChart\ | 2018-10-07 09:12:37 Data Files path: C:\SierraChart\Data\ | 2018-10-07 09:12:37 OS Version Number: 10.0 | 2018-10-07 09:12:37 Locale Setting: C | 2018-10-07 09:12:37 Created the DTC Protocol server. | 2018-10-07 09:12:37 DTC Protocol Server listening on port 11099. | 2018-10-07 09:12:37 Created the DTC Protocol historical data server. | 2018-10-07 09:12:37 HD Server Manager | Listening on port 11098 | 2018-10-07 09:12:37 Checking for new symbol settings for service code cts | 2018-10-07 09:12:37 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-10-07 09:12:37 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-10-07 09:12:37 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-10-07 09:12:37 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-10-07 09:12:37 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-10-07 09:12:37 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-07 09:12:37 HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-10-07 09:12:37 Received 5 login tokens. | 2018-10-07 09:12:38 Symbol settings are up-to-date for cts | 2018-10-07 09:12:38 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-10-07 09:12:39 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-10-07 09:12:39 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-10-07 09:12:43 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:12:43 CTS T4 FIX | Firm: CTS | 2018-10-07 09:12:43 CTS FIX socket (6) | Creating socket. Using TLS 1.0. | 2018-10-07 09:12:43 CTS FIX socket (6) | Connecting to IP: 74.201.6.199. | 2018-10-07 09:12:43 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-10-07 09:12:45 Marco Madau, [07.10.18 09:17] HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-10-07 09:12:45 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-10-07 09:12:45 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-07 09:12:45 HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-10-07 09:12:45 CTS FIX socket (6) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:13:02 * CTS FIX socket (6) | Signaling to core to close socket | 2018-10-07 09:13:02 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:02 CTS FIX socket (6) | Closed. | 2018-10-07 09:13:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:02 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:02 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:02 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:02 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:05 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:05 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:05 * CTS FIX socket (7) | Signaling to core to close socket | 2018-10-07 09:13:05 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:05 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:05 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:05 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:08 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:08 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:08 * CTS FIX socket (8) | Signaling to core to close socket | 2018-10-07 09:13:08 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:08 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:08 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:08 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:08 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:11 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:11 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:11 * CTS FIX socket (9) | Signaling to core to close socket | 2018-10-07 09:13:11 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:11 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:11 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:11 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:14 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:14 Marco Madau, [07.10.18 09:17] Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:14 * CTS FIX socket (10) | Signaling to core to close socket | 2018-10-07 09:13:14 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:14 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:14 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:14 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:14 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:17 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:17 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:29 * CTS FIX socket (11) | Signaling to core to close socket | 2018-10-07 09:13:29 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:29 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:29 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:29 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:32 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:32 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:32 * CTS FIX socket (13) | Signaling to core to close socket | 2018-10-07 09:13:32 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:32 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:32 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:32 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:32 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:35 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:35 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:35 * CTS FIX socket (14) | Signaling to core to close socket | 2018-10-07 09:13:35 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:35 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:35 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:35 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:35 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:38 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:38 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:38 * CTS FIX socket (15) | Signaling to core to close socket | 2018-10-07 09:13:38 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:38 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:38 Marco Madau, [07.10.18 09:17] CTS T4 FIX | Disconnected. | 2018-10-07 09:13:38 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:38 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:41 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:41 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:41 * CTS FIX socket (16) | Signaling to core to close socket | 2018-10-07 09:13:41 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:41 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:41 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:41 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:44 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:44 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:44 * CTS FIX socket (17) | Signaling to core to close socket | 2018-10-07 09:13:44 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:44 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:44 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:44 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:44 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:47 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:47 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:47 * CTS FIX socket (18) | Signaling to core to close socket | 2018-10-07 09:13:47 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:47 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:47 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:47 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:47 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:50 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:50 Error getting address info for fix-sim.t4login.com. Windows error code 11001: Host sconosciuto. | 2018-10-07 09:13:56 * CTS FIX socket (19) | Signaling to core to close socket | 2018-10-07 09:13:56 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:13:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:13:56 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:56 CTS T4 FIX | Disconnected. | 2018-10-07 09:13:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:13:56 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:13:59 CTS T4 FIX | Firm: CTS | 2018-10-07 09:13:59 CTS FIX socket (20) | Creating socket. Using TLS 1.0. | 2018-10-07 09:14:01 CTS FIX socket (20) | Connecting to IP: 74.201.6.199. | 2018-10-07 09:14:01 Marco Madau, [07.10.18 09:17] CTS FIX socket (20) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:14:20 * CTS FIX socket (20) | Signaling to core to close socket | 2018-10-07 09:14:20 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:14:20 CTS FIX socket (20) | Closed. | 2018-10-07 09:14:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:14:20 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:14:20 CTS T4 FIX | Disconnected. | 2018-10-07 09:14:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:14:20 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:14:23 CTS T4 FIX | Firm: CTS | 2018-10-07 09:14:23 CTS FIX socket (21) | Creating socket. Using TLS 1.0. | 2018-10-07 09:14:24 CTS FIX socket (21) | Connecting to IP: 74.201.6.199. | 2018-10-07 09:14:24 CTS FIX socket (21) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:14:43 * CTS FIX socket (21) | Signaling to core to close socket | 2018-10-07 09:14:43 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:14:43 CTS FIX socket (21) | Closed. | 2018-10-07 09:14:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:14:43 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:14:43 CTS T4 FIX | Disconnected. | 2018-10-07 09:14:43 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:14:43 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:14:46 CTS T4 FIX | Firm: CTS | 2018-10-07 09:14:46 CTS FIX socket (23) | Creating socket. Using TLS 1.0. | 2018-10-07 09:14:46 CTS FIX socket (23) | Connecting to IP: 69.44.110.200. | 2018-10-07 09:14:46 CTS FIX socket (23) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:15:04 * CTS FIX socket (23) | Signaling to core to close socket | 2018-10-07 09:15:04 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:15:04 CTS FIX socket (23) | Closed. | 2018-10-07 09:15:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:15:04 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:04 CTS T4 FIX | Disconnected. | 2018-10-07 09:15:04 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:04 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:15:07 CTS T4 FIX | Firm: CTS | 2018-10-07 09:15:07 CTS FIX socket (24) | Creating socket. Using TLS 1.0. | 2018-10-07 09:15:08 CTS FIX socket (24) | Connecting to IP: 74.201.6.199. | 2018-10-07 09:15:08 CTS FIX socket (24) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:15:26 * CTS FIX socket (24) | Signaling to core to close socket | 2018-10-07 09:15:26 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:15:26 Marco Madau, [07.10.18 09:17] CTS FIX socket (24) | Closed. | 2018-10-07 09:15:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:15:26 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:26 CTS T4 FIX | Disconnected. | 2018-10-07 09:15:26 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:26 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:15:29 CTS T4 FIX | Firm: CTS | 2018-10-07 09:15:29 CTS FIX socket (25) | Creating socket. Using TLS 1.0. | 2018-10-07 09:15:29 CTS FIX socket (25) | Connecting to IP: 74.201.6.199. | 2018-10-07 09:15:29 CTS FIX socket (25) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:15:45 * CTS FIX socket (25) | Signaling to core to close socket | 2018-10-07 09:15:45 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:15:45 CTS FIX socket (25) | Closed. | 2018-10-07 09:15:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:15:45 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:45 CTS T4 FIX | Disconnected. | 2018-10-07 09:15:45 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:15:45 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:15:48 CTS T4 FIX | Firm: CTS | 2018-10-07 09:15:48 CTS FIX socket (27) | Creating socket. Using TLS 1.0. | 2018-10-07 09:15:48 CTS FIX socket (27) | Connecting to IP: 69.44.110.200. | 2018-10-07 09:15:48 CTS FIX socket (27) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:16:07 * CTS FIX socket (27) | Signaling to core to close socket | 2018-10-07 09:16:07 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:16:07 CTS FIX socket (27) | Closed. | 2018-10-07 09:16:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:16:07 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:16:07 CTS T4 FIX | Disconnected. | 2018-10-07 09:16:07 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:16:07 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:16:10 CTS T4 FIX | Firm: CTS | 2018-10-07 09:16:10 CTS FIX socket (28) | Creating socket. Using TLS 1.0. | 2018-10-07 09:16:10 CTS FIX socket (28) | Connecting to IP: 69.44.110.200. | 2018-10-07 09:16:10 CTS FIX socket (28) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:16:29 * CTS FIX socket (28) | Signaling to core to close socket | 2018-10-07 09:16:29 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-10-07 09:16:29 CTS FIX socket (28) | Closed. | 2018-10-07 09:16:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-07 09:16:29 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:16:29 CTS T4 FIX | Disconnected. | 2018-10-07 09:16:29 Marco Madau, [07.10.18 09:17] Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-07 09:16:29 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:16:32 CTS T4 FIX | Firm: CTS | 2018-10-07 09:16:32 CTS FIX socket (29) | Creating socket. Using TLS 1.0. | 2018-10-07 09:16:32 CTS FIX socket (29) | Connecting to IP: 69.44.110.200. | 2018-10-07 09:16:32 thank's for your help! Nico |
| [2018-10-08 17:26:09] |
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Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Looks like either your ISP is blocking the port used to CTS or the connection is getting blocked from your side. These are the relevant messages: CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2018-10-07 09:15:48 CTS T4 FIX | Firm: CTS | 2018-10-07 09:15:48 CTS FIX socket (27) | Creating socket. Using TLS 1.0. | 2018-10-07 09:15:48 CTS FIX socket (27) | Connecting to IP: 69.44.110.200. | 2018-10-07 09:15:48 CTS FIX socket (27) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2018-10-07 09:16:07 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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