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Date/Time: Fri, 26 Apr 2024 22:56:25 +0000



alert sound

View Count: 794

[2018-10-02 19:54:53]
markuz - Posts: 90
under global settings / general settings / alerts / general 3
none of the default sound files work when test sound is pressed

if I add a second instance of sierra then all sound tests work perfectly

Any suggestions on what may be wrong?
[2018-10-03 21:22:42]
Sierra Chart Engineering - Posts: 104368
Sounds like an operating system level issue. Just make sure that the sound files are within the AlertSounds subfolder that Sierra Chart is installed to on your system.

Also refer to this documentation:
General Settings Window: Troubleshooting for Alert Sounds That Do Not Play
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-03 21:22:58

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