Home >> Support Board

Support Board

Date/Time: Tue, 30 Apr 2024 00:14:14 +0000

How to Post a Message for Support

message log sent, no live quotes

View Count: 629

[2018-09-26 13:04:18] #1 [Go To First Post]
User28682 - Posts: 233
I am not getting updating or live quotes this morning, although I have green lights that are updating. I tried rebooting SC but no help. Thanks Date Time Of Last Edit: 2018-09-26 13:05:33

[2018-09-26 19:18:16] #2 [Go To First Post]
John - SC Support - Posts: 31189
In order to fix the problem with the TD Ameritrade Data, perform the following steps: Go to "File >> Data/Trade Service Settings". Set Streamer Address Override to: streamer-ext-bin-tx.tdameritrade.com Reconnect to the data feed by selecting, "File >> Disconnect" and then "File >> Connect To Data Feed". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: