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Date/Time: Thu, 25 Apr 2024 14:18:15 +0000



Sub-Instance not opening as expected on start-up; Parameter disappears from Main Instance

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[2018-09-26 07:00:26]
CarlRostron - Posts: 80
Not had this before but in my main instance of SC, my Sub-Instance Stopped opening up. I updated both instances to latest version and work fine. BUT I noticed in General Settings 'Instances To Run on Startup' in MAIN instance (My launcher for SC) was blank even after I typed in the Instance Number to Load. I have just repeated this and is still blank even if SC does load the sub-instance as expected. When I type 3 in the box save and close, the 3 disappears when I close and reopen the Main Instance. Additionally, all of my Chartbooks to Load on Startup in Sub-Instance all disappeared.

I have resolved now but you may want to look at this as I definitely think the number 3 shouldn't disappear from the Text Box?
imageDisappearing Parameter.PNG / V - Attached On 2018-09-26 06:59:45 UTC - Size: 41.36 KB - 191 views
[2018-09-27 14:49:12]
Sierra Chart Engineering - Posts: 104368
This is now resolved in the latest revision of pre-release 1812.

. Additionally, all of my Chartbooks to Load on Startup in Sub-Instance all disappeared.
This does not make sense. And it is also not clear what you mean. Are you referring to the list of files to open on startup or the Chartbook's themselves?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-27 14:51:00
[2018-09-27 15:20:46]
CarlRostron - Posts: 80
Are you referring to the list of files to open on startup or the Chartbook's themselves?
There is an option to Open Chartbooks on Opening the appllication. So in my Sub Instance, I have a list of Chartbooks to Load on Opening in the Sub-Instance. For some reason these chartbooks were no longer there. I thought that the issue was related because my Sub Instance setting kept disappearing and the Sub-Instance stopped opening up automatically.
[2018-09-28 01:59:25]
Sierra Chart Engineering - Posts: 104368
We have verified there is no issue with this. The settings including that particular setting in sub instances is retained upon a restart of the sub instance. No issue here at all.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-28 01:59:46

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