Support Board
Date/Time: Sun, 06 Jul 2025 13:47:45 +0000
Unable to connect to the data feed
View Count: 682
| [2018-09-24 14:44:58] |
| User226793 - Posts: 175 |
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Hi there, I have CQG data provided by my brokerage (Ninja Trader). They have confirmed that my account and user id for Sierra Charts are active however when I try to connect to the data in Sierra, below attached is my error... In addition I have attached my data setting for your reference. Can you please advise why I am unable to connect?
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Attachment Deleted.  DataSetting.PNG / V - Attached On 2018-09-24 14:44:21 UTC - Size: 46.9 KB - 332 views |
| [2018-09-24 19:25:41] |
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Refer to: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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