Login Page - Create Account

Support Board


Date/Time: Fri, 10 May 2024 13:21:03 +0000



Post From: Unable to connect to the data feed

[2018-09-24 14:44:58]
User226793 - Posts: 160
Hi there, I have CQG data provided by my brokerage (Ninja Trader). They have confirmed that my account and user id for Sierra Charts are active however when I try to connect to the data in Sierra, below attached is my error... In addition I have attached my data setting for your reference. Can you please advise why I am unable to connect?
Attachment Deleted.
imageError.PNG / V - Attached On 2018-09-24 14:41:44 UTC - Size: 13.97 KB - 239 views
imageDataSetting.PNG / V - Attached On 2018-09-24 14:44:21 UTC - Size: 46.9 KB - 298 views