Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 16:40:10 +0000



vol question

View Count: 589

[2018-09-20 03:53:23]
zippyzip - Posts: 293
seems the pull and stack on the chart dom is calculating the same as the volume , not sure if this is a 1809 issue or what , please let me know as algos run off the data and thats not correct , thanks
Attachment Deleted.
Private File
[2018-09-20 04:12:26]
Sierra Chart Engineering - Posts: 104368
We are checking this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-09-20 04:15:27]
Sierra Chart Engineering - Posts: 104368
Well we certainly do not see what you are showing. Those two columns are quite different from each other and they are displaying the correct data in our test now.

Could you attach that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart

Although we really probably do not know what we would be able to tell. It is hard to believe we would see the same thing but we will give it a try.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-20 04:15:55
[2018-09-20 04:18:15]
zippyzip - Posts: 293
i narrowed it down to the instance , so something changed from 1785 ver to 1809 as i just updated tonight and its doing it on my other instances but not on main , if that helps
[2018-09-20 04:21:06]
zippyzip - Posts: 293
here is main vs instance
Private File
Attachment Deleted.
[2018-09-20 07:07:04]
Sierra Chart Engineering - Posts: 104368
Okay we see the problem now. It is related to a sub instance. We are resolving this now and will have a new release in 15 minutes. This relates to the work we have been doing to support market by order data. It is an inadvertent issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-20 07:07:19
[2018-09-20 12:53:06]
zippyzip - Posts: 293
also i noticed this as well on new update the dom is putting a 1 on the offer 10 prices out and making historical change when there is infact 40 something there , not sure if this is new mbo implant but would like to hear ur thoughts
Private File
[2018-09-20 14:58:24]
Sierra Chart Engineering - Posts: 104368
Not sure what that 1 is from but it is not something that we see. Does it go away when you remove the DOM Graph?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-09-21 12:35:32]
zippyzip - Posts: 293
no its on both , it almost looks like it reverts to 1 like a default when doesn't have the data , im not sure as u can see here it has 3 orders over 10 ticks away plotting so something is off with data maybe
Private File
[2018-09-21 19:13:24]
Sierra Chart Engineering - Posts: 104368
You would have to see that market depth data within the market depth window:
File Menu: Open Market Depth Window (File)

Do you?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account