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unableto connect to bitmex

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[2018-09-19 16:15:54] #1 [Go To First Post]
User251344 - Posts: 1
unable to connect to bitmex live api . I get the following error message Reading Internal Order ID file. \| 2018-09-19 15:08:10 Reading Trade Orders file. \| 2018-09-19 15:08:10 Reading Trade Positions and Account Balance file. \| 2018-09-19 15:08:10 Listening on UDP port 22904. \| 2018-09-19 15:08:10 Software version: 1807 32-bit \| 2018-09-19 15:08:10 Usage end date: 2018-10-02 \| 2018-09-19 15:08:10 Enabled for: Advanced Features. \| 2018-09-19 15:08:10 Enabled for: Advanced Features 2. \| 2018-09-19 15:08:10 Enabled for: Sierra Chart Historical Data Service. \| 2018-09-19 15:08:10 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-09-19 15:08:10 Current selected Data/Trading service: BitMEX Trading Direct \| 2018-09-19 15:08:10 Chart Update Interval: 500 \| 2018-09-19 15:08:10 Time Zone: +10:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) \| 2018-09-19 15:08:10 2018-09-19 13:08:10 Local computer time \| 2018-09-19 15:08:10 2018-09-19 05:08:10 Local computer time in UTC \| 2018-09-19 15:08:10 2018-09-19 15:08:10 Local computer time in SC Time Zone \| 2018-09-19 15:08:10 2018-09-19 05:08:09 Server time in UTC \| 2018-09-19 15:08:10 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2018-09-19 15:08:10 Program path: C:\SierraChart\ \| 2018-09-19 15:08:10 Data Files path: C:\SierraChart\Data\ \| 2018-09-19 15:08:10 OS Version Number: 10.0 \| 2018-09-19 15:08:10 Locale Setting: C \| 2018-09-19 15:08:10 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:23 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:23 BitMEX WebSocket socket (20) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:23 BitMEX WebSocket socket (20) \| Connecting to IP: 54.76.82.188. \| 2018-09-19 15:09:23 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:23 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:23 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:24 GMT \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=j+ZwpvsQHScA+qKnThcEk3S/LfUt5rMYsHddhhsak/qDSUe+TUmqnmBw9zCXxymEg87ReM0txPdasFI1k5n735zjM2cFF7SPrEwf7jOsH4370TaCChQWiyGBKvOU; Expires=Wed, 26 Sep 2018 05:09:24 GMT; Path=/ \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: F5NASCvrPkISprEvIY3utBNkSZs= \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:24 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:24 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:24 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:24 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:25 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:25 Connection to the external service has been lost. \| 2018-09-19 15:09:25 BitMEX WebSocket socket (20) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:25 BitMEX WebSocket socket (20) \| Received socket Close event. \| 2018-09-19 15:09:25 BitMEX WebSocket socket (20) \| Signaling to core to close socket \| 2018-09-19 15:09:25 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:25 BitMEX WebSocket socket (20) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:25 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:25 BitMEX WebSocket socket (20) \| Closed. \| 2018-09-19 15:09:25 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:25 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:25 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:28 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:28 BitMEX WebSocket socket (21) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:28 BitMEX WebSocket socket (21) \| Connecting to IP: 54.76.82.188. \| 2018-09-19 15:09:28 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:28 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:28 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:29 GMT \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=p+NaI//Bs+6vLcdZpAIVuqybHqj373FBiLsQVPXwSOoAK6ylAoKpl+f3n+JY0vd03U2ZMy/WwC4pMGj5J/5e2oZXG9FmXjH1Ra15I5Aur5cLTNO887053oYsuiw7; Expires=Wed, 26 Sep 2018 05:09:29 GMT; Path=/ \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: hZcMRaa03E3y/SvkOgFINzqQ7PM= \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:29 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:29 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:29 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:29 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:30 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:30 Connection to the external service has been lost. \| 2018-09-19 15:09:30 BitMEX WebSocket socket (21) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:30 BitMEX WebSocket socket (21) \| Received socket Close event. \| 2018-09-19 15:09:30 BitMEX WebSocket socket (21) \| Signaling to core to close socket \| 2018-09-19 15:09:30 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:30 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:30 BitMEX WebSocket socket (21) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:30 BitMEX WebSocket socket (21) \| Closed. \| 2018-09-19 15:09:30 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:30 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:30 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:33 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:33 BitMEX WebSocket socket (22) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:33 BitMEX WebSocket socket (22) \| Connecting to IP: 54.194.47.252. \| 2018-09-19 15:09:33 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:33 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:33 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:34 GMT \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=ZAlg1e/HZ6GM5iiqfO+Wo5WVOp7/WRjlimGRR5kUj4wOEEtjYjNQ9EtJTCyQt3aFLbNch5hax0KRkswPrlT1PU32YOWN6A8oGuMs1MgZGoRBaJDxZOyMOAHyCGd1; Expires=Wed, 26 Sep 2018 05:09:34 GMT; Path=/ \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: SFl6mT7xGcynd8AavPXnfxATGdQ= \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:34 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:34 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:34 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:34 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:35 BitMEX WebSocket socket (22) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:35 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:35 Connection to the external service has been lost. \| 2018-09-19 15:09:35 BitMEX WebSocket socket (22) \| Received socket Close event. \| 2018-09-19 15:09:35 BitMEX WebSocket socket (22) \| Signaling to core to close socket \| 2018-09-19 15:09:35 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:35 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:35 BitMEX WebSocket socket (22) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:35 BitMEX WebSocket socket (22) \| Closed. \| 2018-09-19 15:09:35 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:35 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:35 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:38 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:38 BitMEX WebSocket socket (23) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:38 BitMEX WebSocket socket (23) \| Connecting to IP: 54.194.47.252. \| 2018-09-19 15:09:38 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:38 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:38 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:39 GMT \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=e0d1G78HowBFO8xeyLsRHO4GdZOURoJkZ4S5xXGpMWnuT7/bKtk7yxlyC1noFizXrCLUJFpOjGK1FL0jstS/Is65wY39YYtG0f4ZVKb8OVeDdAgnO0isPT6IYKyp; Expires=Wed, 26 Sep 2018 05:09:39 GMT; Path=/ \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: Zk2QT8IriyDFlYHf7AF1pGjN4pI= \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:39 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:39 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:39 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:39 BitMEX WebSocket socket (23) \| Received socket Close event. \| 2018-09-19 15:09:40 BitMEX WebSocket socket (23) \| 2 bytes remaining in receive buffer when socket closed. \| 2018-09-19 15:09:40 BitMEX WebSocket socket (23) \| Signaling to core to close socket \| 2018-09-19 15:09:40 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:40 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:40 Connection to the external service has been lost. \| 2018-09-19 15:09:40 BitMEX WebSocket socket (23) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:40 BitMEX WebSocket socket (23) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:40 BitMEX WebSocket socket (23) \| Closed. \| 2018-09-19 15:09:40 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:40 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:40 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:43 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:43 BitMEX WebSocket socket (24) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:43 BitMEX WebSocket socket (24) \| Connecting to IP: 54.194.47.252. \| 2018-09-19 15:09:43 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:43 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:43 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:44 GMT \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=JwH/0sj7oa7irmXKDHMFANg1GDhS0I5lP21NT1oKg7xPLuw9l0xjcd6dYKdloeIFB2Db/fvPGPEPFIzn+0fd8QTPXW+hkpccKlAh6um2TPuRG/pBbti9K3DNXr08; Expires=Wed, 26 Sep 2018 05:09:44 GMT; Path=/ \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: wGLmQo1jwX/qEbxm1eiJNubXUJY= \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:44 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:44 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:44 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:44 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:44 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:44 Connection to the external service has been lost. \| 2018-09-19 15:09:44 BitMEX WebSocket socket (24) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:44 BitMEX WebSocket socket (24) \| Received socket Close event. \| 2018-09-19 15:09:44 BitMEX WebSocket socket (24) \| Signaling to core to close socket \| 2018-09-19 15:09:44 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:44 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:44 BitMEX WebSocket socket (24) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:44 BitMEX WebSocket socket (24) \| Closed. \| 2018-09-19 15:09:44 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:44 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:44 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:47 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:47 BitMEX WebSocket socket (25) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:47 BitMEX WebSocket socket (25) \| Connecting to IP: 54.194.47.252. \| 2018-09-19 15:09:47 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:48 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:48 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:49 GMT \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=aJn8kjtlvc/388/E1p1nMtGSpSmjmQ8ZGCaEWwPEWdel+ajShzfvKgGu+Rif0c1bB2msfjg4gkTfbJdUiIj8waXRw0K1yMWpHHSYzU9ljbWy3OEnT7A9BlaLVSvm; Expires=Wed, 26 Sep 2018 05:09:49 GMT; Path=/ \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: +Ws0YjD9lWIe58oSptMWRqfoo5Y= \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:49 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:49 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:49 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:49 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:50 BitMEX WebSocket socket (25) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:50 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:50 Connection to the external service has been lost. \| 2018-09-19 15:09:50 BitMEX WebSocket socket (25) \| Received socket Close event. \| 2018-09-19 15:09:50 BitMEX WebSocket socket (25) \| Signaling to core to close socket \| 2018-09-19 15:09:50 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:50 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:50 BitMEX WebSocket socket (25) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:50 BitMEX WebSocket socket (25) \| Closed. \| 2018-09-19 15:09:50 BitMEX Trading Direct \| Disconnected. \| 2018-09-19 15:09:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-19 15:09:50 BitMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-19 15:09:53 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-19 15:09:53 BitMEX WebSocket socket (26) \| Creating socket. Using TLS 1.2. \| 2018-09-19 15:09:53 BitMEX WebSocket socket (26) \| Connecting to IP: 54.194.47.252. \| 2018-09-19 15:09:53 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-19 15:09:53 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-19 15:09:53 BitMEX WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Date: Wed, 19 Sep 2018 05:09:54 GMT \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Connection: upgrade \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Set-Cookie: AWSALB=3xRoz/2ufZuFneOAyM9T2GwhQtXXNCtYMdBC0KXR8PjeQVMbaXXQuEKj9YJM3Ntp5DErtSQnFOIpRmcflit/9yLMeDgM1jVuEqjihKuJD0n39+v1zlCJ9pJC/1z2; Expires=Wed, 26 Sep 2018 05:09:54 GMT; Path=/ \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Upgrade: websocket \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Sec-WebSocket-Accept: WAoqzkZCHz+hnSUGMdcp4qT3SlM= \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Sec-WebSocket-Version: 13 \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. WebSocket-Server: uWebSockets \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains \| 2018-09-19 15:09:54 BitMEX WebSocket \| Header line. \| 2018-09-19 15:09:54 BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:54 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:54 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:55 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:55 Connection to the external service has been lost. \| 2018-09-19 15:09:55 BitMEX WebSocket socket (26) \| Received socket Close event. \| 2018-09-19 15:09:55 BitMEX WebSocket socket (26) \| Socket gracefully closed by remote side. \| 2018-09-19 15:09:55 BitMEX WebSocket socket (26) \| Signaling to core to close socket \| 2018-09-19 15:09:55 BitMEX WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2018-09-19 15:09:55 BitMEX WebSocket socket (26) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-09-19 15:09:55 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:55 Date Time Of Last Edit: 2018-09-19 19:33:58

[2018-09-19 19:32:57] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
BitMEX WebSocket \| Web socket state is now open. \| 2018-09-19 15:09:24 BitMEX Trading Direct \| Connected to data and trading server. \| 2018-09-19 15:09:24 BitMEX WebSocket \| WebSocket received OpCode Close. Received status code: 0 \| 2018-09-19 15:09:25 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-19 15:09:25 These are the relevant messages. Contact BitMex for help with this. It is their server closing the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-19 19:34:46

[2019-05-21 11:23:23] #3 [Go To First Post]
User82853 - Posts: 13
Hey I also had the same problem and talked with BitMex (they couldn't help me and said contact SierraChart - haha). Just want to say I encountered the problem because I filled up the Api Key value as 'APIKey' (as per the instructions on their image) but finally connected to the service when it changed it to the unique API ID string eg. 'a9ovY8C0YP5xG42pkGCf' found in your account page. The other settings are your API Secret key which you only get once when you create your API key, and the rest of the settings are the same as per instructions. Hope this helps someone!

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