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Date/Time: Tue, 30 Apr 2024 07:24:20 +0000



Can't get out of simulation mode

View Count: 1416

[2013-10-24 18:56:43]
Carol Rutherford - Posts: 66
I just sent a request because I have up the trade service log and ca't get it to shut down. I just realized that my whole platform is in simulation mode. I try to go to TRADE clear simulation mode but the TRADE task bar deosn't stay fixed long enough for me to go to clear sim... None of the options stay fixed long enough for me to do anything such as File ot TOOLS and then line--can't get to anything

If I need to do a phone call I will pay for it I just need to get my platform back

Thanks,

Carol
[2013-10-24 19:00:26]
Sierra Chart Engineering - Posts: 104368
We can give you a call. There's no charge for this.

We tried calling and just got voicemail.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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