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Date/Time: Thu, 25 Apr 2024 13:33:38 +0000



KC Data Error/Glitch

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[2018-09-14 18:28:07]
a Gem Tree - Posts: 60
KC has a glitch in the continuous charts.
When I set it to roll over on date or volume, there are big holes in the data, like its referencing the wrong front month.
This is also true for back adjusted rollovers.

Here's a picture of what I'm looking at.

When you get a chance, please let me know if there's anything I can do to fix this!
Thank you, I hope you all have a nice weekend.
-100
imageSC Data Error.png / V - Attached On 2018-09-14 18:26:43 UTC - Size: 82 KB - 210 views
[2018-09-14 18:53:42]
Sierra Chart Engineering - Posts: 104368
Could you first follow the instructions here for this:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


See if that resolves the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-09-14 22:39:03]
a Gem Tree - Posts: 60
It works fine now. I tried the reload and recalc, and the edit, delete all data -- neither worked.
Then I read on to find some support board topics related to this.
I deleted all the KC files in my SC/Data folder, then opened SC, and re-downloaded.
Thank you guys! Awesome platform and support board.

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