Support Board
Date/Time: Tue, 04 Nov 2025 07:56:05 +0000
Instances 2 and Instances 3 disappeared when I updated from ver 1785 to 1798
View Count: 820
| [2018-09-05 21:31:39] |
| User292088 - Posts: 2 |
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When I updated from version 1785 to version 1798 my Intances 2 and 3 disappeared. The chart books are still listed in Global General Settings to open when I launch SC, but now they don't open. I reverted back to version 1785 per support at Transact and now they don't work in version 1785 either. Please help. Thanks
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| [2018-09-06 09:05:16] |
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Can you start a new instance through File >> New Instance? To automatically open a new instance, you need to use this setting: General Settings Window: Instances to Run on Startup (Global Settings >> General Settings >> General >> New Instances) Are the Chartbook's you want to open listed in File >> Open Chartbook? There are backup chartbooks available: Chartbooks (Workspaces): Accessing a Backup Chartbook File An update is not going to change any settings or affect Chartbooks in any way. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-06 09:05:49
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| [2018-09-06 13:00:10] |
| User292088 - Posts: 2 |
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Thank you! My charts are all reset as I need them to be. I will update to the latest version again.
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