Support Board
Date/Time: Tue, 07 May 2024 04:12:55 +0000
CME real time and demo account
View Count: 1222
[2018-09-04 13:10:37] |
User529986 - Posts: 8 |
Hello. So i have my sierra advanced package with the sierra datafeed as well as the necessary CME real time data. I logged in today with an IB demo account being the first day in the month of september that i logged in, and the real time data from the CME would not load. I would not see the [M] at the top of my charts. So i read around the board and found that I need to log in with a live funded account at least on the first day to be able to access that real time data from the CME. I then logged in with a live IB account, deleted and reloaded my charts and it worked fine. After that i exited TWS (ib's platform) as well as Sierra and then logged back in with a IB demo account. Now the M sysbol shows up and everything seems fine. So my question is, as long as i log in with a live futures account on the beginning of each month. could i then use a demo account for the remaining days? As of now i'm logged into a demo IB account and sierra shows the [M] symbol so i gather i'm getting CME data as well as sierras data feed. is that right? Thanks! |
[2018-09-04 13:27:53] |
User529986 - Posts: 8 |
Bottom line, as long as I see the [M] symbol at the top, then I'm connected to sierra chart data feed with the cme real time data right?
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[2018-09-04 18:14:30] |
Sierra Chart Engineering - Posts: 104368 |
Bottom line, as long as I see the [M] symbol at the top, then I'm connected to sierra chart data feed with the cme real time data right? Yes.Here is the relevant documentation: Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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