Support Board
Date/Time: Sat, 27 Apr 2024 13:43:34 +0000
Trade Service Log / Error Message
View Count: 946
[2018-08-20 02:08:36] |
User606491 - Posts: 164 |
I am receiving the following error message on my Trade Service Log, can you elucidate? Trade Activity Log: Encountered invalid field code with value 52. Current File position: 1494662 | 2018-08-19 21:44:45 * Trade Activity Log: Encountered invalid field code with value 52. Current File position: 1494912 | 2018-08-19 21:44:45 * Trade Activity Log: Encountered invalid field code with value 52. Current File position: 1495162 | 2018-08-19 21:44:45 * Trade Activity Log: File read result: 6463 records inserted. 446 fill records inserted. 0 records filtered. | 2018-08-19 21:44:45 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-08-05 00:00:00. Non-sim records date-time limit is 2018-05-19 00:00:00. Non-sim fill record date-time limit is 2017-08-20 00:00:00. | 2018-08-19 21:44:45 The order with Internal Order ID: 0 was not found in the trade orders list. Order not canceled. | 2018-08-19 21:44:57 * The order with Internal Order ID: 0 was not found in the trade orders list. Order not canceled. | 2018-08-19 21:44:57 * |
[2018-08-20 04:33:55] |
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We have looked into this closely and what we realize is that you have gone back to a prior version from a version after 1785. It will lead to this condition. Exit from Sierra Chart. Go into the Sierra Chart installation folder and delete the TradeOrdersList.data file and start Sierra Chart again. This will solve the issue. We are also implementing a permanent solution which will be out in the next release. Also the internal order IDs for any new orders added to the Trade Activity Log would be lost but there are backups of that file available in the Backups subfolder. For some background of why the issue happened, it was the result of Sierra Chart transitioning to 64-bit internal order identifiers, from 32-bit. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-20 12:52:57
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[2018-08-20 12:18:31] |
User606491 - Posts: 164 |
will do. thank you for the quick response.
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