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Date/Time: Fri, 10 May 2024 13:06:37 +0000



[Programming Help] - Study failed to sent order with autotrade please check log

View Count: 590

[2018-08-15 10:47:00]
User494206 - Posts: 44
Trade Activity Log: File read result: 30998 records inserted. 11318 fill records inserted. 0 records filtered. | 2018-08-15 00:03:59
Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-07-30 00:00:00. Non-sim records date-time limit is 2018-05-13 00:00:00. Non-sim fill record date-time limit is 2017-08-14 00:00:00. | 2018-08-15 00:03:59
TransAct Trading | You Are Connecting To A Simulation Server. All Orders Are Simulated Orders. | 2018-08-15 00:04:08 *
TransAct Trading | Connected To Transact Price Server. | 2018-08-15 00:04:12 *
TransAct Trading | Connected To Transact Order Server. | 2018-08-15 00:04:14 *
TransAct Trading | Requesting trade accounts from server. | 2018-08-15 00:04:14
TransAct Trading | Requesting Trade Positions data. | 2018-08-15 00:04:19
TransAct Trading | Requesting historical order fills for all trade accounts. Number of days: 2 | 2018-08-15 00:04:19
TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-15 00:04:19
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45425 | Current Status: Order Sent | 2018-08-15 02:32:05 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45425. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 02:32:35 *
TransAct Trading | Requesting Trade Positions data. | 2018-08-15 04:03:57
TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-15 04:03:57
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45429 | Current Status: Order Sent | 2018-08-15 04:53:12 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45429. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 04:53:42 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45433 | Current Status: Order Sent | 2018-08-15 05:18:13 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45433. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 05:18:43 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45437 | Current Status: Order Sent | 2018-08-15 05:20:13 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45437. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 05:20:43 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45441 | Current Status: Order Sent | 2018-08-15 05:27:23 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45441. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 05:27:53 *
TransAct Trading | Requesting Trade Positions data. | 2018-08-15 08:03:57
TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-15 08:03:57
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45445 | Current Status: Order Sent | 2018-08-15 08:55:34 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45445. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 08:56:04 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45449 | Current Status: Order Sent | 2018-08-15 09:18:35 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45449. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 09:19:05 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45453 | Current Status: Order Sent | 2018-08-15 11:38:13 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45453. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 11:38:43 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45457 | Current Status: Order Sent | 2018-08-15 12:01:54 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45457. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 12:02:24 *
TransAct Trading | Requesting Trade Positions data. | 2018-08-15 12:03:57
TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-15 12:03:57
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45461 | Current Status: Order Sent | 2018-08-15 12:08:55 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45461. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 12:09:25 *
Auto-trade: NQU8 1.75 Range #12 | PMT 2 | BuyEntry | Bar start date-time: 2018-08-15 12:21:02.066 | BuyEntry signal is ignored because a Long position exists or working order quantities indicate a potential Long position, and 'Multiple Entries in Same Direction' is not enabled. Position: 0. Position with all working orders: 1. Position with Market working orders: 0 | 2018-08-15 12:20:43
Auto-trade: NQU8 1.75 Range #12 | PMT 2 | BuyEntry | Bar start date-time: 2018-08-15 12:24:14.000 | BuyEntry signal is ignored because a Long position exists or working order quantities indicate a potential Long position, and 'Multiple Entries in Same Direction' is not enabled. Position: 0. Position with all working orders: 1. Position with Market working orders: 0 | 2018-08-15 12:24:04
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45471 | Current Status: Order Sent | 2018-08-15 12:24:06 *
Auto-trade: NQU8 1.75 Range #12 | PMT 2 | BuyEntry | Bar start date-time: 2018-08-15 12:24:22.085 | BuyEntry signal is ignored because a Long position exists or working order quantities indicate a potential Long position, and 'Multiple Entries in Same Direction' is not enabled. Position: 0. Position with all working orders: 1. Position with Market working orders: 0 | 2018-08-15 12:24:07
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45471. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 12:24:36 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45475 | Current Status: Order Sent | 2018-08-15 12:28:16 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45475. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 12:28:46 *
Requesting order status for non-responsive order. | Symbol: NQU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45482 | Current Status: Order Sent | 2018-08-15 12:34:26 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45482. Service Order ID: (none). Symbol: NQU8 | 2018-08-15 12:34:56 *
Requesting order status for non-responsive order. | Symbol: YMU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45486 | Current Status: Order Sent | 2018-08-15 12:36:36 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45486. Service Order ID: (none). Symbol: YMU8 | 2018-08-15 12:37:06 *
[2018-08-15 16:55:47]
Sierra Chart Engineering - Posts: 104368
If you are asking about these messages:
Requesting order status for non-responsive order. | Symbol: YMU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45486 | Current Status: Order Sent | 2018-08-15 12:36:36 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45486. Service Order ID: (none). Symbol: YMU8 | 2018-08-15 12:37:06 *

This indicates no response from the Transact system for an order. This is unusual. We recommend just submitting order manually from the chart and have Transact look into it if you get these messages.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-15 16:56:18

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