Support Board
Date/Time: Fri, 16 May 2025 02:20:21 +0000
Post From: Study failed to sent order with autotrade please check log
| [2018-08-15 16:55:47] |
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If you are asking about these messages: Requesting order status for non-responsive order. | Symbol: YMU8 | TradeAccount: [Sim]35868 | InternalOrderID: 45486 | Current Status: Order Sent | 2018-08-15 12:36:36 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 45486. Service Order ID: (none). Symbol: YMU8 | 2018-08-15 12:37:06 * This indicates no response from the Transact system for an order. This is unusual. We recommend just submitting order manually from the chart and have Transact look into it if you get these messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-15 16:56:18
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