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Date/Time: Wed, 24 Apr 2024 22:46:37 +0000



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[2018-08-08 18:11:08]
User864489 - Posts: 4
i renewed my account yesterday and have receipt for payment ID: 884030470 for package #5 and i have entered all the broker info into the service provider box but cannot get any response error message states that i am not enabled for this function. what needs to be done to get me enabled to log in to cqg?
[2018-08-08 18:31:12]
Sierra Chart Engineering - Posts: 104368
We see that you have not logged into Sierra Chart. Most likely you are using the wrong Sierra Chart account. Login to Sierra Chart using the very same Account Name you have used on this Support Board. Refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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