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Direct MessagesDate/Time: Mon, 29 Apr 2024 01:03:16 +0000
User login failed
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| [2018-08-06 07:23:04] |
| User330680 - Posts: 1 |
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Hello, I am unable to download historical daily data. The below is an excerpt from the log: TSLA Daily #1 | Reloading chart. | 2018-08-04 19:31:10 CAT Daily #1 | Reloading chart. | 2018-08-04 19:32:16 CAT Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAT.dly | 2018-08-04 19:32:16 SC Data - All Services | Starting real-time market data updates for: CAT. ID: 3 | 2018-08-04 19:32:17 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CAT | 2018-08-04 19:32:17 SC Data - All Services | Requesting security definition data for: CAT. ID: 3 | 2018-08-04 19:32:17 HD Request # 4 | Downloading Historical Daily chart data for CAT. Starting date: 1968-08-04. Service: equities.us | 2018-08-04 19:32:17 HD Request # 4 | Using user Barchart Historical data account. | 2018-08-04 19:32:17 HD Request # 4 | Requesting historical Daily data for CAT starting at 1968-08-03 | 2018-08-04 19:32:17 HD Request # 4 | Error downloading historical Daily data for CAT. Error executing query: User login failed | 2018-08-04 19:32:18 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CAT | 2018-08-04 19:32:18 HD Request # 4 | Completion time: 0s | 2018-08-04 19:32:18 HD Request # 4 | Daily data download complete for CAT. Unique request ID: 3 | 2018-08-04 19:32:18 Removed historical data download ID 3 | 2018-08-04 19:32:18 Can you please help? |
| [2018-08-06 07:27:44] |
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We see you activated the Sierra Chart Exchange Data Feed but did not complete the agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&reload=1#Agreements You need to complete the agreement. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-06 07:27:56
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