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Direct MessagesDate/Time: Sat, 04 May 2024 09:26:44 +0000
Orders suddenly being rejected - No Trading Permission error message
View Count: 2594
| [2018-08-02 12:39:57] |
| User0123 - Posts: 36 |
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Hello, Starting yesterday, orders that I have submitted through Sierra Chart are being rejected. Error message reads: Trading message from IB: Order rejected - reason:No Trading Permission. Please visit the Trading Access section of Account Management to review or request trading permissions. Error Code: 201. ServiceOrderID: 6085. InternalOrderID: 63899. | 2018-08-02 08:04:07 * Orders submitted directly through Interactive Brokers are being accepted. It's possible that Sierra Chart is trying to route orders to a different, as yet unfunded account that I recently opened with IB, but I can't find a way under Data / Trade Service settings to specify the account. I also don't know why SC would have changed the account that it has been routing the orders to. Any and all help would be appreciated. |
| [2018-08-02 14:24:59] |
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You can select the account that you want to use. Refer to: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-02 15:00:27] |
| User0123 - Posts: 36 |
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Thanks, that seems to have worked. But will I need to manually do this now for every chart in every workbook? Or is there a default account setting? And if not, then why did Sierra Chart switch it to the other account in every single one of my charts without instruction from me?
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| [2018-08-02 15:53:05] |
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The reason that would happen is if you connect to Trader Workstation and that particular account was not provided, then the first available one will be selected. That can be the only reason. So you connected to Trader Workstation under circumstances where TWS did not provide the account. You can link Trade Windows: Working With Charts: Chart Linking Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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