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Date/Time: Sat, 04 May 2024 17:13:25 +0000



Sierra chart keeps closing/ quitting

View Count: 646

[2018-08-01 12:54:45]
User465417 - Posts: 12
Hello,

I started to experience this problem just now, my chartfile use to open flawlessly. But now whenever i try to open it, and it is in the middle of loading the chartbook, sierrachart just closes and quits, and then i have to reopen the application again and still the same issue. Please help? I even updated to the latest version and am still experiencing this problem.

Thank you
[2018-08-01 17:25:09]
Sierra Chart Engineering - Posts: 104368
The first thing that we want you to do is to run Sierra Chart in Safe Mode and do not use an existing Chartbook and just open a single chart and see if you have a problem. Refer to:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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