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Date/Time: Wed, 08 May 2024 11:58:37 +0000



Chart Keeps reloading when I add a study collection+

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[2018-07-27 10:28:36]
samual sprat - Posts: 343
Hi,

When I '+' add a study collection to an existing set of studies on my chart which is running in a sub instance, I get the following error:

F.US.CLEU18 [CV-D] 10 Sec #6 | Reloading chart. | 2018-07-27 11:19:59
F.US.CLEU18 [CV-D] 10 Sec #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2018-07-27 11:19:59
F.US.CLEU18 [CV-D] 10 Sec #6 | There are no continuous futures contract symbols. Loading data normally. | 2018-07-27 11:19:59
F.US.CLEU18 10 Sec #6 | Reloading chart. | 2018-07-27 11:20:01
+ Loading market depth data. | 2018-07-27 11:20:01
F.US.CLEU18 [CV-D] 10 Sec #6 | Chart Data Loading Thread: Load canceled. | 2018-07-27 11:20:01
Restarting the loading process. | 2018-07-27 11:20:02
+ Loading market depth data. | 2018-07-27 11:20:04
Loaded depth data records for F.US.CLEU18 2018-07-25 from 2018-07-25 11:26:38 to 2018-07-25 22:00:01. | 2018-07-27 11:20:05
Loaded depth data records for F.US.CLEU18 2018-07-26 from 2018-07-26 07:20:00 to 2018-07-26 22:00:01. | 2018-07-27 11:20:06
Loaded depth data records for F.US.CLEU18 2018-07-27 from 2018-07-27 07:29:45 to 2018-07-27 11:19:02. | 2018-07-27 11:20:06
F.US.CLEU18 10 Sec #6 | Reloading chart. | 2018-07-27 11:20:12

I've tried disabling rollover on the chart and also noticed that when I hit F5 and try to find symbol, the list of symbols is not available as per the Master instance.

I get the same problem when loading the study collection onto a chart on the master instance also. So what i'm doing is starting with a blank chart, loading the first study collection which works okay, then when I add the second study collection on top of the first this issue arises.

EDIT. After some testing i'm finding that the chart reloading happens when I +add a study collection that contains 'Large Volume Trade Indicator' with default values

Any idea?

Thanks
S
Date Time Of Last Edit: 2018-07-27 10:47:30
[2018-07-27 17:18:21]
Sierra Chart Engineering - Posts: 104368
Make sure there is not more than one instance of the Large Volume Trade Indicator per chart.

And refer to this section here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often

Follow the instructions here to update the Symbol Settings in the sub instance:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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