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Date/Time: Fri, 19 Apr 2024 17:00:29 +0000



Historical data

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[2018-07-13 09:22:31]
User852086 - Posts: 41
Can you please advise how to open historical charts for the previous futures contracts for example march XBTM18-BMEX contract. Seems the data is not loading.
[2018-07-13 10:02:52]
Sierra Chart Engineering - Posts: 104368
This symbol works just fine.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

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Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-13 10:03:16

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