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Direct MessagesDate/Time: Fri, 19 Apr 2024 10:42:06 +0000
Control bar
View Count: 799
| [2018-07-11 13:59:31] |
| Dennis B. - Posts: 263 |
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Control bars acting weird across all 3 instances. Ver.1776.
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| [2018-07-11 14:01:47] |
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We need a better description of this. Can you provide a screenshot of the main window. Here are the instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-11 14:37:31] |
| Dennis B. - Posts: 263 |
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Hard to post, I can't close them out, just sort of hang around.
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| [2018-07-11 14:52:47] |
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We see no problem with enabling and disabling control bars through the Window >> Control Bars menu.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-11 15:31:09] |
| Dennis B. - Posts: 263 |
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Probably a multi-monitor bug, when I close down SC I close out the control bars also. Upon starting up SC I open up the controls after SC starts up. Now they do their own thing and start up on their own on different monitors. Annoying, but can live with it.
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| [2018-07-11 16:16:57] |
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How many monitors are you using? We will see if we can reproduce.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-11 16:51:17] |
| Dennis B. - Posts: 263 |
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I'm using 3 monitors, each one has it's own instance of SC. Upgraded to ver.1781...no change.
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| [2018-07-13 10:06:40] |
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This is the report from the programmer who checked on this: I've tried to reproduce the issue with the control bars, but everything works as expected. I tried to move main window and/or control bars to second monitor and after restart control bars maintained their positions.
So this is going to be an operating system /driver level issue. We have seen this before with more than two monitors. We will try a different method to save and restore the position to see if we can work around this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-13 12:31:47] |
| Dennis B. - Posts: 263 |
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Go on to something more important, I can live with it. Thanks for your efforts.
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| [2018-07-15 11:40:18] |
| Dennis B. - Posts: 263 |
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First the control bar (which I never had an issue with) and now it's my chartbooks. When I opened up SC half were missing, I tried opening up all chartbooks and they did reappear, however they're out of sequence. 7,8,9,14,13,10, etc. How can I get back to a normal sequence ?
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| [2018-07-16 13:25:19] |
| Dennis B. - Posts: 263 |
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Forget about it, when I booted up this AM everything was back to normal...sorry for post.
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| [2018-07-16 16:11:06] |
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Not sure what is out of sequence . Whether you are referring to charts or Chartbook. Anyway there are backup Chartbooks available for you to use: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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