Login Page - Create Account

Support Board


Date/Time: Tue, 31 Mar 2020 08:58:52 +0000



CTS FIX connection

[2013-10-15 14:01:32]
User14266 - Posts: 225 | Ending Date: 2018-11-25 [Expired]
Lost connection 20 minutes ago and will not reconnect. CTS says the server is UP. There are a few people having problems at TsT.

CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2013-10-15 08:58:26
Resolved address fix-sim.t4login.com to IP 69.44.110.196 | 2013-10-15 08:58:26
Error connecting socket. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-10-15 08:58:28
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2013-10-15 08:58:28
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-10-15 08:58:28
To prevent further connection attempts, select File >> Disconnect. | 2013-10-15 08:58:28
CTS FIX: Disconnected. | 2013-10-15 08:58:28
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-10-15 08:58:28

Date Time Of Last Edit: 2013-10-15 14:01:45
[2013-10-15 14:04:35]
david18 - Posts: 2 | Ending Date: 2013-12-09 [Expired]
same here
[2013-10-15 14:32:46]
User14266 - Posts: 225 | Ending Date: 2018-11-25 [Expired]
It's back up and running. CTS replied that they had a server issue on their end. They fixed it. All is well.
[2013-10-15 14:50:37]
Sierra Chart Engineering - Posts: 82885 | Ending Date: 2020-06-09
Thread reviewed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account