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Date/Time: Sat, 27 Apr 2024 01:21:31 +0000



acces from transact

View Count: 596

[2018-06-25 16:12:44]
User290704 - Posts: 12
Good afternoon,

Transact modifyed my acces to give me acces to GCQ8 (gold) and FDXMU8 (eminiDAX)
Every thing works as usual but not those symboles, I only get the historical.

Transact tell me does this doesn't come from them .... What should I do ??

I already went in global settings, symbol setting, Update from server and it doesn't work ..
[2018-06-25 16:14:01]
Sierra Chart - Max - Posts: 5597
Open a chart for each of these two symbols and provide us a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support
[2018-06-25 20:03:10]
Sierra Chart Engineering - Posts: 104368
First thing we want you to do is to reconnect to the data feed following these instructions:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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