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Sept contract ES is not moving on the DOM window

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[2018-06-20 16:21:20] #1 [Go To First Post]
User312948 - Posts: 18
Sept ES is not moving on the DOM window.

[2018-06-21 05:30:38] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Tell us the exact symbol the Trading DOM is set to and provide a copy of the Message Log by following these instructions here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-21 05:30:56

[2018-06-21 11:46:20] #3 [Go To First Post]
User312948 - Posts: 18
EPUS18 Reading Internal Order ID file. \| 2018-06-21 07:30:34 Reading Trade Orders file. \| 2018-06-21 07:30:36 Reading Trade Positions and Account Balance file. \| 2018-06-21 07:30:36 Listening on UDP port 22904. \| 2018-06-21 07:30:36 Software version: 1767 64-bit \| 2018-06-21 07:30:36 Usage end date: 2018-06-29 \| 2018-06-21 07:30:36 Enabled for: Advanced Features. \| 2018-06-21 07:30:36 Enabled for: Advanced Features 2. \| 2018-06-21 07:30:36 Enabled for: Sierra Chart Historical Data Service. \| 2018-06-21 07:30:36 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-06-21 07:30:36 Current selected Data/Trading service: CQG WebAPI \| 2018-06-21 07:30:36 Chart Update Interval: 500 \| 2018-06-21 07:30:36 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-06-21 07:30:36 2018-06-21 07:30:35 Local computer time \| 2018-06-21 07:30:36 2018-06-21 11:30:35 Local computer time in UTC \| 2018-06-21 07:30:36 2018-06-21 07:30:35 Local computer time in SC Time Zone \| 2018-06-21 07:30:36 2018-06-21 11:30:34 Server time in UTC \| 2018-06-21 07:30:36 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2018-06-21 07:30:36 Program path: C:\SierraChart\ \| 2018-06-21 07:30:36 Data Files path: C:\SierraChart\Data\ \| 2018-06-21 07:30:36 OS Version Number: 10.0 \| 2018-06-21 07:30:36 Locale Setting: C \| 2018-06-21 07:30:36 Checking for new symbol settings for service code cqg \| 2018-06-21 07:30:36 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2018-06-21 07:30:36 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2018-06-21 07:30:36 Symbol settings are up-to-date for cqg \| 2018-06-21 07:30:36 Received 5 login tokens. \| 2018-06-21 07:30:36 HTTPS connection to www.sierrachart.com:443 (5) \| Creating socket. Using TLS 1.2. \| 2018-06-21 07:30:38 HTTPS connection to www.sierrachart.com:443 (5) \| Connecting to IP: 204.15.192.108. \| 2018-06-21 07:30:38 HTTPS connection to login.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2018-06-21 07:30:39 HTTPS connection to login.sierrachart.com:443 (1) \| Received socket Close event. \| 2018-06-21 07:30:39 HTTPS connection to login.sierrachart.com:443 (1) \| Initiating close of socket by core. \| 2018-06-21 07:30:39 HTTPS connection to login.sierrachart.com:443 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-06-21 07:30:39 HTTPS connection to login.sierrachart.com:443 (1) \| Closed. \| 2018-06-21 07:30:39 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (4) \| Initiating close of socket by core. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (2) \| Received socket Close event. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (2) \| Initiating close of socket by core. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (2) \| Closed. \| 2018-06-21 07:30:41 HTTPS connection to www.sierrachart.com:443 (5) \| Socket gracefully closed by remote side. \| 2018-06-21 07:30:43 HTTPS connection to www.sierrachart.com:443 (5) \| Received socket Close event. \| 2018-06-21 07:30:43 HTTPS connection to www.sierrachart.com:443 (5) \| Initiating close of socket by core. \| 2018-06-21 07:30:43 HTTPS connection to www.sierrachart.com:443 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-06-21 07:30:43 HTTPS connection to www.sierrachart.com:443 (5) \| Closed. \| 2018-06-21 07:30:43 CQG WebAPI \| Connecting to server demoapi.cqg.com \| 2018-06-21 07:30:44 CQG WebSocket \| Connecting to WebSocket server. \| 2018-06-21 07:30:44 CQG WebSocket socket (6) \| Creating socket. Using TLS 1.2. \| 2018-06-21 07:30:44 CQG WebSocket socket (6) \| Connecting to IP: 208.48.16.32. \| 2018-06-21 07:30:44 CQG WebSocket \| Opening WebSocket. \| 2018-06-21 07:30:44 CQG WebSocket \| Sending WebSocket handshake. \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. Connection: upgrade \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. Sec-WebSocket-Accept: nLKlltkpFo114WHiacSQXi+izW4= \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-06-21 07:30:44 CQG WebSocket \| Header line. \| 2018-06-21 07:30:44 CQG WebSocket \| Web socket state is now open. \| 2018-06-21 07:30:44 CQG WebAPI \| WebSocket connected. \| 2018-06-21 07:30:44 CQG WebAPI \| Sending market data logon message. \| 2018-06-21 07:30:44 CQG WebAPI \| Base Time: 2018-06-16T00:42:39. 2018-06-16 00:42:39 \| 2018-06-21 07:30:44 CQG WebAPI \| Logon successful. Session Token = vB4ICieh0Yi49lay4Q1xwXpewbdRHe4al+/vl2uvoagW2FAoI6O5MEWytSqdDxxkhKZyd5PWToL \| 2018-06-21 07:30:44 CQG WebAPI \| Connected to data and trading server. \| 2018-06-21 07:30:44 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-06-21 07:30:44 CQG WebAPI \| Brokerage name: SierraDemo. Account Name: DEMOSIERRA95 \| 2018-06-21 07:30:44 CQG WebAPI \| Sending collateral subscribe request. \| 2018-06-21 07:30:44 CQG WebAPI \| Sending positions subscribe request. RequestID: 21885 \| 2018-06-21 07:30:49 CQG WebAPI \| Sending orders subscribe request. RequestID=21886 \| 2018-06-21 07:30:49 F.US.EPU18 5 Min #1 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.EPU18 30 Min #2 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.EPU18 60 Min #3 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.EPU18 #5 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.EPU18 Daily #4 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.RTYU18 30 Min #6 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.ENQU18 5 Min #8 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.ENQU18 30 Min #10 \| Reloading chart. \| 2018-06-21 07:31:12 F.US.RTYU18 #7 \| Reloading chart. \| 2018-06-21 07:31:13 F.US.YMU18 5 Min #9 \| Reloading chart. \| 2018-06-21 07:31:13 F.US.EPU18 #11 \| Reloading chart. \| 2018-06-21 07:31:13 F.US.EPU18 5 Min #12 \| Reloading chart. \| 2018-06-21 07:31:13 F.US.EPU18 Daily #13 \| Reloading chart. \| 2018-06-21 07:31:13 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.Cht \| 2018-06-21 07:31:14 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.Cht \| 2018-06-21 07:31:14 CQG WebAPI \| Starting real-time market data updates for: F.US.EPU18. ID: 1 \| 2018-06-21 07:31:14 CQG WebAPI \| Sending symbol resolution request for F.US.EPU18. ID: 21887 \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting security definition data for: F.US.EPU18. ID: 1 \| 2018-06-21 07:31:14 Intraday data recording state for symbol F.US.EPU18 is set to download 'Pending'. \| 2018-06-21 07:31:14 Delaying start of download for F.US.EPU18 \| 2018-06-21 07:31:14 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPU8. Search Symbol: F.US.EPU18. Request ID: 21887. Contract ID: 1. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data for F.US.EPU18 \| 2018-06-21 07:31:14 F.US.EPU18 #5 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook2.Cht \| 2018-06-21 07:31:14 HD Request # 2 \| Downloading Historical Daily chart data for F.US.EPU18. Starting date: 2018-06-20. Service: cqg \| 2018-06-21 07:31:14 HD Request # 2 \| Requesting historical Daily data for ESU18 starting at 2018-06-19 \| 2018-06-21 07:31:14 CQG WebAPI \| Starting real-time market data updates for: F.US.RTYU18. ID: 2 \| 2018-06-21 07:31:14 CQG WebAPI \| Sending symbol resolution request for F.US.RTYU18. ID: 21888 \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting security definition data for: F.US.RTYU18. ID: 2 \| 2018-06-21 07:31:14 Intraday data recording state for symbol F.US.RTYU18 is set to download 'Pending'. \| 2018-06-21 07:31:14 CQG WebAPI \| Starting real-time market data updates for: F.US.ENQU18. ID: 3 \| 2018-06-21 07:31:14 CQG WebAPI \| Sending symbol resolution request for F.US.ENQU18. ID: 21889 \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting security definition data for: F.US.ENQU18. ID: 3 \| 2018-06-21 07:31:14 Intraday data recording state for symbol F.US.ENQU18 is set to download 'Pending'. \| 2018-06-21 07:31:14 CQG WebAPI \| Received symbol resolution report for symbol F.US.RTYU8. Search Symbol: F.US.RTYU18. Request ID: 21888. Contract ID: 2. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data for F.US.RTYU18 \| 2018-06-21 07:31:14 CQG WebAPI \| Starting real-time market data updates for: F.US.YMU18. ID: 4 \| 2018-06-21 07:31:14 CQG WebAPI \| Sending symbol resolution request for F.US.YMU18. ID: 21890 \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting security definition data for: F.US.YMU18. ID: 4 \| 2018-06-21 07:31:14 Intraday data recording state for symbol F.US.YMU18 is set to download 'Pending'. \| 2018-06-21 07:31:14 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Creating socket. Using TLS 1.2. \| 2018-06-21 07:31:14 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Connecting to IP: 88.99.0.216. \| 2018-06-21 07:31:14 CQG WebAPI \| Received symbol resolution report for symbol F.US.ENQU8. Search Symbol: F.US.ENQU18. Request ID: 21889. Contract ID: 3. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data for F.US.ENQU18 \| 2018-06-21 07:31:14 CQG WebAPI \| Received symbol resolution report for symbol F.US.YMU8. Search Symbol: F.US.YMU18. Request ID: 21890. Contract ID: 4. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data for F.US.YMU18 \| 2018-06-21 07:31:14 Requesting market depth updates for: F.US.EPU18 if supported. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data including full depth for F.US.EPU18 \| 2018-06-21 07:31:14 Requesting market depth updates for: F.US.RTYU18 if supported. \| 2018-06-21 07:31:14 CQG WebAPI \| Requesting market data including full depth for F.US.RTYU18 \| 2018-06-21 07:31:14 HD Request # 2 \| Receiving historical Daily data for F.US.EPU18 starting at 2018-06-20 \| 2018-06-21 07:31:15 HD Request # 2 \| Writing historical Daily data to the file F.US.EPU18.dly \| 2018-06-21 07:31:15 HD Request # 2 \| Received 3 records from 2018-06-20 00:00:00 to 2018-06-21 00:00:00 (2.0 days) and wrote 2 records for F.US.EPU18 \| 2018-06-21 07:31:15 HD Request # 2 \| Completion time: 2s \| 2018-06-21 07:31:15 HD Request # 2 \| Daily data download complete for F.US.EPU18. Unique request ID: 2 \| 2018-06-21 07:31:15 Removed historical data download ID 2 \| 2018-06-21 07:31:15 F.US.EPU18 Daily #4 \| Reloading chart. \| 2018-06-21 07:31:15 F.US.EPU18 Daily #13 \| Reloading chart. \| 2018-06-21 07:31:15 HD Request # 3 \| Downloading Intraday chart data for F.US.EPU18 to the file F.US.EPU18.scid. Service: cqg \| 2018-06-21 07:31:18 HD Request # 3 \| Download start date-time: 2018-06-21 00:33:06.000 \| 2018-06-21 07:31:18 HD Request # 3 \| Using server: ds4.sierracharts.com port 10149 \| 2018-06-21 07:31:18 Socket (8) \| Creating socket. \| 2018-06-21 07:31:18 Socket (8) \| Connecting to IP: 192.81.56.146. \| 2018-06-21 07:31:18 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:31:18 HD Request # 3 \| Sending historical data logon request message. \| 2018-06-21 07:31:18 HD Request # 3 \| Requesting Intraday data. Start date-time: 2018-06-21 00:33:06. Record interval: 0. Symbol: F.US.EPU18 \| 2018-06-21 07:31:18 HD Request # 3 \| Decompressing data. \| 2018-06-21 07:31:18 HD Request # 3 \| Receiving Intraday data for F.US.EPU18 starting at 2018-06-21 00:33:06 \| 2018-06-21 07:31:19 HD Request # 3 \| Timestamp of first Intraday data file record written: 2018-06-21 00:33:19 \| 2018-06-21 07:31:19 Socket (8) \| Initiating close of socket by core. \| 2018-06-21 07:31:19 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:31:19 Historical data download thread signaled to stop. \| 2018-06-21 07:31:19 HD Request # 3 \| Received 75440 records from 2018-06-21 00:33:06 to 2018-06-21 07:31:12 (7.0 hours) and wrote 75421 records for F.US.EPU18 \| 2018-06-21 07:31:19 Added 2 Time and Sales records to Intraday data file for F.US.EPU18 after download. \| 2018-06-21 07:31:19 HD Request # 3 \| Completion time: 0s \| 2018-06-21 07:31:19 HD Request # 3 \| Intraday data download complete for F.US.EPU18. Unique request ID: 1 \| 2018-06-21 07:31:19 Removed historical data download ID 1 \| 2018-06-21 07:31:19 Real-time Intraday chart data file updates started for F.US.EPU18 \| 2018-06-21 07:31:19 Intraday chart data file opened for F.US.EPU18 \| 2018-06-21 07:31:19 Delaying start of download for F.US.RTYU18 \| 2018-06-21 07:31:19 Socket (8) \| Socket gracefully closed by remote side. \| 2018-06-21 07:31:19 Socket (8) \| Closed. \| 2018-06-21 07:31:19 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.Cht \| 2018-06-21 07:31:19 HD Request # 4 \| Downloading Intraday chart data for F.US.RTYU18 to the file F.US.RTYU18.scid. Service: cqg \| 2018-06-21 07:31:19 HD Request # 4 \| Download start date-time: 2018-06-21 01:30:41.000 \| 2018-06-21 07:31:19 HD Request # 4 \| Using server: ds3.sierracharts.com port 10150 \| 2018-06-21 07:31:19 Socket (9) \| Creating socket. \| 2018-06-21 07:31:19 Socket (9) \| Connecting to IP: 65.182.172.42. \| 2018-06-21 07:31:19 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:31:19 HD Request # 4 \| Sending historical data logon request message. \| 2018-06-21 07:31:19 F.US.EPU18 #5 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook2.Cht \| 2018-06-21 07:31:19 HD Request # 4 \| Requesting Intraday data. Start date-time: 2018-06-21 01:30:41. Record interval: 0. Symbol: F.US.RTYU18 \| 2018-06-21 07:31:19 HD Request # 4 \| Decompressing data. \| 2018-06-21 07:31:19 HD Request # 4 \| Receiving Intraday data for F.US.RTYU18 starting at 2018-06-21 01:30:41 \| 2018-06-21 07:31:20 HD Request # 4 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:41 \| 2018-06-21 07:31:20 Socket (9) \| Initiating close of socket by core. \| 2018-06-21 07:31:20 Socket (9) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:31:20 Historical data download thread signaled to stop. \| 2018-06-21 07:31:20 HD Request # 4 \| Received 7383 records from 2018-06-21 01:30:41 to 2018-06-21 07:31:13 (6.0 hours) and wrote 7379 records for F.US.RTYU18 \| 2018-06-21 07:31:20 HD Request # 4 \| Completion time: 0s \| 2018-06-21 07:31:20 HD Request # 4 \| Intraday data download complete for F.US.RTYU18. Unique request ID: 3 \| 2018-06-21 07:31:20 Removed historical data download ID 3 \| 2018-06-21 07:31:20 Real-time Intraday chart data file updates started for F.US.RTYU18 \| 2018-06-21 07:31:20 Intraday chart data file opened for F.US.RTYU18 \| 2018-06-21 07:31:20 HD Request # 5 \| Downloading Intraday chart data for F.US.ENQU18 to the file F.US.ENQU18.scid. Service: cqg \| 2018-06-21 07:31:20 HD Request # 5 \| Download start date-time: 2018-06-21 01:30:48.000 \| 2018-06-21 07:31:20 HD Request # 5 \| Using server: ds4.sierracharts.com port 10149 \| 2018-06-21 07:31:20 Socket (10) \| Creating socket. \| 2018-06-21 07:31:20 Socket (10) \| Connecting to IP: 192.81.56.146. \| 2018-06-21 07:31:20 Socket (9) \| Socket gracefully closed by remote side. \| 2018-06-21 07:31:20 Socket (9) \| Closed. \| 2018-06-21 07:31:20 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:31:20 HD Request # 5 \| Sending historical data logon request message. \| 2018-06-21 07:31:20 HD Request # 5 \| Requesting Intraday data. Start date-time: 2018-06-21 01:30:48. Record interval: 0. Symbol: F.US.ENQU18 \| 2018-06-21 07:31:20 HD Request # 5 \| Decompressing data. \| 2018-06-21 07:31:20 HD Request # 5 \| Receiving Intraday data for F.US.ENQU18 starting at 2018-06-21 01:30:57 \| 2018-06-21 07:31:20 HD Request # 5 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:57 \| 2018-06-21 07:31:20 Socket (10) \| Initiating close of socket by core. \| 2018-06-21 07:31:20 Socket (10) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:31:20 Historical data download thread signaled to stop. \| 2018-06-21 07:31:20 HD Request # 5 \| Received 34376 records from 2018-06-21 01:30:57 to 2018-06-21 07:31:17 (6.0 hours) and wrote 34376 records for F.US.ENQU18 \| 2018-06-21 07:31:20 HD Request # 5 \| Completion time: 0s \| 2018-06-21 07:31:20 HD Request # 5 \| Intraday data download complete for F.US.ENQU18. Unique request ID: 4 \| 2018-06-21 07:31:20 Removed historical data download ID 4 \| 2018-06-21 07:31:20 Real-time Intraday chart data file updates started for F.US.ENQU18 \| 2018-06-21 07:31:20 Intraday chart data file opened for F.US.ENQU18 \| 2018-06-21 07:31:20 HD Request # 6 \| Downloading Intraday chart data for F.US.YMU18 to the file F.US.YMU18.scid. Service: cqg \| 2018-06-21 07:31:20 HD Request # 6 \| Download start date-time: 2018-06-21 01:30:41.000 \| 2018-06-21 07:31:20 HD Request # 6 \| Using server: ds3.sierracharts.com port 10150 \| 2018-06-21 07:31:20 Socket (11) \| Creating socket. \| 2018-06-21 07:31:20 Socket (11) \| Connecting to IP: 65.182.172.42. \| 2018-06-21 07:31:20 Socket (10) \| Socket gracefully closed by remote side. \| 2018-06-21 07:31:20 Socket (10) \| Closed. \| 2018-06-21 07:31:20 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:31:20 HD Request # 6 \| Sending historical data logon request message. \| 2018-06-21 07:31:20 HD Request # 6 \| Requesting Intraday data. Start date-time: 2018-06-21 01:30:41. Record interval: 0. Symbol: F.US.YMU18 \| 2018-06-21 07:31:20 HD Request # 6 \| Decompressing data. \| 2018-06-21 07:31:20 HD Request # 6 \| Receiving Intraday data for F.US.YMU18 starting at 2018-06-21 01:30:41 \| 2018-06-21 07:31:20 HD Request # 6 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:50 \| 2018-06-21 07:31:20 Socket (11) \| Initiating close of socket by core. \| 2018-06-21 07:31:20 Socket (11) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:31:20 Historical data download thread signaled to stop. \| 2018-06-21 07:31:20 HD Request # 6 \| Received 26871 records from 2018-06-21 01:30:41 to 2018-06-21 07:31:16 (6.0 hours) and wrote 26865 records for F.US.YMU18 \| 2018-06-21 07:31:20 Added 1 Time and Sales records to Intraday data file for F.US.YMU18 after download. \| 2018-06-21 07:31:20 HD Request # 6 \| Completion time: 1s \| 2018-06-21 07:31:20 HD Request # 6 \| Intraday data download complete for F.US.YMU18. Unique request ID: 5 \| 2018-06-21 07:31:20 Removed historical data download ID 5 \| 2018-06-21 07:31:20 Real-time Intraday chart data file updates started for F.US.YMU18 \| 2018-06-21 07:31:20 Intraday chart data file opened for F.US.YMU18 \| 2018-06-21 07:31:20 Socket (11) \| Socket gracefully closed by remote side. \| 2018-06-21 07:31:20 Socket (11) \| Closed. \| 2018-06-21 07:31:20 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU18.scid \| 2018-06-21 07:31:21 Opened cached Intraday file: C:\SierraChart\Data\F.US.ENQU18.scid \| 2018-06-21 07:31:21 Opened cached Intraday file: C:\SierraChart\Data\F.US.YMU18.scid \| 2018-06-21 07:31:27 Opened cached Intraday file: C:\SierraChart\Data\F.US.RTYU18.scid \| 2018-06-21 07:31:33 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Socket gracefully closed by remote side. \| 2018-06-21 07:34:15 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Received socket Close event. \| 2018-06-21 07:34:15 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Initiating close of socket by core. \| 2018-06-21 07:34:15 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-06-21 07:34:15 HTTPS connection to historicaldata.sierrachart.com:443 (7) \| Closed. \| 2018-06-21 07:34:15 F.US.EPU18 Rev. 5t #1 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.EPU18 1.50 Range #2 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.ENQU18 5 Min #4 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.RTYU18 5 Min #5 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.YMU18 5 Min #7 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.USAU18 5 Min #8 \| Reloading chart. \| 2018-06-21 07:40:36 f.us.jy6M18 5 Min #9 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.EPU18 30 Min #10 \| Reloading chart. \| 2018-06-21 07:40:36 f.us.GCeq18 5 Min #11 \| Reloading chart. \| 2018-06-21 07:40:36 f.us.SIeN18 5 Min #12 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.EPU18 Rev. 5t #14 \| Reloading chart. \| 2018-06-21 07:40:36 F.US.EPU18 Rev. 5t #15 \| Reloading chart. \| 2018-06-21 07:40:37 F.US.EPU18 5 Min #3 \| Reloading chart. \| 2018-06-21 07:40:37 f.us.GCeq18 5 Min #16 \| Reloading chart. \| 2018-06-21 07:40:37 F.US.EPU18 10 Sec #17 \| Reloading chart. \| 2018-06-21 07:40:37 F.US.epu8 10 Sec #13 \| Reloading chart. \| 2018-06-21 07:40:37 + Loading market depth data. \| 2018-06-21 07:40:39 Loaded depth data records for F.US.EPU18 2018-06-19 from 00:00:00 to 00:00:00. \| 2018-06-21 07:40:39 F.US.EPU18 #6 \| Reloading chart. \| 2018-06-21 07:40:39 Loaded depth data records for F.US.EPU18 2018-06-20 from 2018-06-20 10:29:29 to 2018-06-20 10:42:59. \| 2018-06-21 07:40:39 CQG WebAPI \| Starting real-time market data updates for: f.us.jy6M18. ID: 5 \| 2018-06-21 07:40:39 CQG WebAPI \| Sending symbol resolution request for f.us.jy6M18. ID: 21891 \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting security definition data for: f.us.jy6M18. ID: 5 \| 2018-06-21 07:40:39 + Loading market depth data. \| 2018-06-21 07:40:39 Intraday data recording state for symbol f.us.jy6M18 is set to download 'Pending'. \| 2018-06-21 07:40:39 Delaying start of download for f.us.jy6M18 \| 2018-06-21 07:40:39 CQG WebAPI \| Starting real-time market data updates for: F.US.USAU18. ID: 6 \| 2018-06-21 07:40:39 CQG WebAPI \| Sending symbol resolution request for F.US.USAU18. ID: 21892 \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting security definition data for: F.US.USAU18. ID: 6 \| 2018-06-21 07:40:39 Intraday data recording state for symbol F.US.USAU18 is set to download 'Pending'. \| 2018-06-21 07:40:39 CQG WebAPI \| Starting real-time market data updates for: f.us.GCeq18. ID: 7 \| 2018-06-21 07:40:39 CQG WebAPI \| Sending symbol resolution request for f.us.GCeq18. ID: 21893 \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting security definition data for: f.us.GCeq18. ID: 7 \| 2018-06-21 07:40:39 Intraday data recording state for symbol f.us.GCeq18 is set to download 'Pending'. \| 2018-06-21 07:40:39 CQG WebAPI \| Starting real-time market data updates for: f.us.SIeN18. ID: 8 \| 2018-06-21 07:40:39 CQG WebAPI \| Sending symbol resolution request for f.us.SIeN18. ID: 21894 \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting security definition data for: f.us.SIeN18. ID: 8 \| 2018-06-21 07:40:39 Intraday data recording state for symbol f.us.SIeN18 is set to download 'Pending'. \| 2018-06-21 07:40:39 F.US.EPU18 10 Sec #17 \| Reloading chart. \| 2018-06-21 07:40:39 CQG WebAPI \| Starting real-time market data updates for: F.US.epu8. ID: 9 \| 2018-06-21 07:40:39 CQG WebAPI \| Sending symbol resolution request for F.US.epu8. ID: 21895 \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting security definition data for: F.US.epu8. ID: 9 \| 2018-06-21 07:40:39 Requesting market depth updates for: F.US.epu8 if supported. \| 2018-06-21 07:40:39 CQG WebAPI \| Using primary service for historical data for F.US.epu8 \| 2018-06-21 07:40:39 Intraday data recording state for symbol F.US.epu8 is set to download 'Pending'. \| 2018-06-21 07:40:39 Delaying start of download for F.US.epu8 \| 2018-06-21 07:40:39 Requesting market depth updates for: F.US.ENQU18 if supported. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for F.US.ENQU18 \| 2018-06-21 07:40:39 Requesting market depth updates for: f.us.GCeq18 if supported. \| 2018-06-21 07:40:39 Requesting market depth updates for: f.us.jy6M18 if supported. \| 2018-06-21 07:40:39 Requesting market depth updates for: f.us.SIeN18 if supported. \| 2018-06-21 07:40:39 Requesting market depth updates for: F.US.USAU18 if supported. \| 2018-06-21 07:40:39 Requesting market depth updates for: F.US.YMU18 if supported. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for F.US.YMU18 \| 2018-06-21 07:40:39 CQG WebAPI \| Received symbol resolution report for symbol F.US.JY6M8. Search Symbol: f.us.jy6M18. Request ID: 21891. Contract ID: 5. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for f.us.jy6M18 \| 2018-06-21 07:40:39 CQG WebAPI \| Received symbol resolution report for symbol F.US.USAU8. Search Symbol: F.US.USAU18. Request ID: 21892. Contract ID: 6. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for F.US.USAU18 \| 2018-06-21 07:40:39 CQG WebAPI \| Received symbol resolution report for symbol F.US.GCEQ8. Search Symbol: f.us.GCeq18. Request ID: 21893. Contract ID: 7. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for f.us.GCeq18 \| 2018-06-21 07:40:39 CQG WebAPI \| Received symbol resolution report for symbol F.US.SIEN8. Search Symbol: f.us.SIeN18. Request ID: 21894. Contract ID: 8. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for f.us.SIeN18 \| 2018-06-21 07:40:39 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPU8. Search Symbol: F.US.epu8. Request ID: 21895. Contract ID: 1. \| 2018-06-21 07:40:39 CQG WebAPI \| Requesting market data including full depth for F.US.epu8 \| 2018-06-21 07:40:39 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.epu8.2018-06-21.depth \| 2018-06-21 07:40:39 Loaded depth data records for F.US.epu8 2018-06-20 from 2018-06-20 09:30:00 to 2018-06-20 16:14:59. \| 2018-06-21 07:40:40 Loaded depth data records for F.US.epu8 2018-06-21 from 00:00:00 to 00:00:00. \| 2018-06-21 07:40:40 F.US.epu8 10 Sec #13 \| Reloading chart. \| 2018-06-21 07:40:40 + Loading market depth data. \| 2018-06-21 07:40:40 Loaded depth data records for F.US.EPU18 2018-06-19 from 00:00:00 to 00:00:00. \| 2018-06-21 07:40:40 Loaded depth data records for F.US.EPU18 2018-06-20 from 2018-06-20 10:29:29 to 2018-06-20 10:42:59. \| 2018-06-21 07:40:40 + Loading market depth data. \| 2018-06-21 07:40:40 Loaded depth data records for F.US.epu8 2018-06-20 from 2018-06-20 09:30:00 to 2018-06-20 16:14:59. \| 2018-06-21 07:40:40 Loaded depth data records for F.US.epu8 2018-06-21 from 00:00:00 to 00:00:00. \| 2018-06-21 07:40:40 HD Request # 7 \| Downloading Intraday chart data for F.US.epu8 to the file F.US.epu8.scid. Service: cqg \| 2018-06-21 07:40:44 HD Request # 7 \| Download start date-time: 2018-06-21 01:30:45.000 \| 2018-06-21 07:40:44 HD Request # 7 \| Requesting historical Tick data. \| 2018-06-21 07:40:44 HD Request # 7 \| Receiving Intraday data for F.US.epu8 starting at 2018-06-21 01:30:45 \| 2018-06-21 07:40:46 HD Request # 7 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:48 \| 2018-06-21 07:40:46 HD Request # 7 \| Received 14930 records from 2018-06-21 01:30:45 to 2018-06-21 07:40:34 (6.2 hours) and wrote 14928 records for F.US.epu8 \| 2018-06-21 07:40:46 HD Request # 7 \| Completion time: 0s \| 2018-06-21 07:40:46 HD Request # 7 \| Intraday data download complete for F.US.epu8. Unique request ID: 10 \| 2018-06-21 07:40:46 Removed historical data download ID 10 \| 2018-06-21 07:40:46 Real-time Intraday chart data file updates started for F.US.epu8 \| 2018-06-21 07:40:46 Intraday chart data file opened for F.US.epu8 \| 2018-06-21 07:40:46 HD Request # 8 \| Downloading Intraday chart data for f.us.jy6M18 to the file f.us.jy6M18.scid. Service: cme \| 2018-06-21 07:40:55 HD Request # 8 \| Download start date-time: 2018-06-18 10:10:55.000 \| 2018-06-21 07:40:55 HD Request # 8 \| Using server: ds7.sierracharts.com port 10149 \| 2018-06-21 07:40:55 Socket (22) \| Creating socket. \| 2018-06-21 07:40:55 Socket (22) \| Connecting to IP: 8.18.161.133. \| 2018-06-21 07:40:55 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:40:55 HD Request # 8 \| Sending historical data logon request message. \| 2018-06-21 07:40:55 HD Request # 8 \| Requesting Intraday data. Start date-time: 2018-06-18 10:10:55. Record interval: 0. Symbol: 6JM18 \| 2018-06-21 07:40:55 HD Request # 8 \| Decompressing data. \| 2018-06-21 07:40:55 HD Request # 8 \| Receiving Intraday data for f.us.jy6M18 starting at 2018-06-18 10:10:55 \| 2018-06-21 07:40:55 Socket (22) \| Initiating close of socket by core. \| 2018-06-21 07:40:55 Socket (22) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:40:55 Historical data download thread signaled to stop. \| 2018-06-21 07:40:55 HD Request # 8 \| Received 1 record from 2018-06-18 10:10:55 to 2018-06-18 10:10:55 (0.0 seconds) and wrote 0 records for f.us.jy6M18 \| 2018-06-21 07:40:55 HD Request # 8 \| Completion time: 0s \| 2018-06-21 07:40:55 HD Request # 8 \| Intraday data download complete for f.us.jy6M18. Unique request ID: 6 \| 2018-06-21 07:40:55 Removed historical data download ID 6 \| 2018-06-21 07:40:55 Real-time Intraday chart data file updates started for f.us.jy6M18 \| 2018-06-21 07:40:55 Intraday chart data file opened for f.us.jy6M18 \| 2018-06-21 07:40:55 HD Request # 9 \| Downloading Intraday chart data for F.US.USAU18 to the file F.US.USAU18.scid. Service: cqg \| 2018-06-21 07:40:55 HD Request # 9 \| Download start date-time: 2018-06-21 01:24:44.000 \| 2018-06-21 07:40:55 HD Request # 9 \| Using server: ds4.sierracharts.com port 10150 \| 2018-06-21 07:40:55 Socket (23) \| Creating socket. \| 2018-06-21 07:40:55 Socket (23) \| Connecting to IP: 192.81.56.146. \| 2018-06-21 07:40:55 Socket (22) \| Socket gracefully closed by remote side. \| 2018-06-21 07:40:55 Socket (22) \| Closed. \| 2018-06-21 07:40:55 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:40:56 HD Request # 9 \| Sending historical data logon request message. \| 2018-06-21 07:40:56 Chart #9 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:56 HD Request # 9 \| Requesting Intraday data. Start date-time: 2018-06-21 01:24:44. Record interval: 0. Symbol: F.US.USAU18 \| 2018-06-21 07:40:56 HD Request # 9 \| Decompressing data. \| 2018-06-21 07:40:56 f.us.GCeq18 5 Min #16 \| Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:56 HD Request # 9 \| Receiving Intraday data for F.US.USAU18 starting at 2018-06-21 01:24:44 \| 2018-06-21 07:40:56 HD Request # 9 \| Timestamp of first Intraday data file record written: 2018-06-21 01:33:28 \| 2018-06-21 07:40:56 Socket (23) \| Initiating close of socket by core. \| 2018-06-21 07:40:56 Socket (23) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:40:56 Historical data download thread signaled to stop. \| 2018-06-21 07:40:56 HD Request # 9 \| Received 25374 records from 2018-06-21 01:24:44 to 2018-06-21 07:40:37 (6.3 hours) and wrote 25365 records for F.US.USAU18 \| 2018-06-21 07:40:56 HD Request # 9 \| Completion time: 0s \| 2018-06-21 07:40:56 HD Request # 9 \| Intraday data download complete for F.US.USAU18. Unique request ID: 7 \| 2018-06-21 07:40:56 Removed historical data download ID 7 \| 2018-06-21 07:40:56 Real-time Intraday chart data file updates started for F.US.USAU18 \| 2018-06-21 07:40:56 Intraday chart data file opened for F.US.USAU18 \| 2018-06-21 07:40:56 HD Request # 10 \| Downloading Intraday chart data for f.us.GCeq18 to the file f.us.GCeq18.scid. Service: cqg \| 2018-06-21 07:40:56 HD Request # 10 \| Download start date-time: 2018-06-21 01:30:49.000 \| 2018-06-21 07:40:56 HD Request # 10 \| Using server: ds3.sierracharts.com port 10149 \| 2018-06-21 07:40:56 Socket (24) \| Creating socket. \| 2018-06-21 07:40:56 Socket (24) \| Connecting to IP: 65.182.172.42. \| 2018-06-21 07:40:56 Socket (23) \| Socket gracefully closed by remote side. \| 2018-06-21 07:40:56 Socket (23) \| Closed. \| 2018-06-21 07:40:56 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:40:56 HD Request # 10 \| Sending historical data logon request message. \| 2018-06-21 07:40:56 HD Request # 10 \| Requesting Intraday data. Start date-time: 2018-06-21 01:30:49. Record interval: 0. Symbol: f.us.GCeq18 \| 2018-06-21 07:40:56 Chart #8 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:56 HD Request # 10 \| Decompressing data. \| 2018-06-21 07:40:56 f.us.GCeq18 5 Min #16 \| Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:56 HD Request # 10 \| Receiving Intraday data for f.us.GCeq18 starting at 2018-06-21 01:30:49 \| 2018-06-21 07:40:56 HD Request # 10 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:49 \| 2018-06-21 07:40:56 Socket (24) \| Initiating close of socket by core. \| 2018-06-21 07:40:56 Socket (24) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:40:56 Historical data download thread signaled to stop. \| 2018-06-21 07:40:56 HD Request # 10 \| Received 53872 records from 2018-06-21 01:30:49 to 2018-06-21 07:40:52 (6.2 hours) and wrote 53867 records for f.us.GCeq18 \| 2018-06-21 07:40:56 HD Request # 10 \| Completion time: 0s \| 2018-06-21 07:40:56 HD Request # 10 \| Intraday data download complete for f.us.GCeq18. Unique request ID: 8 \| 2018-06-21 07:40:56 Removed historical data download ID 8 \| 2018-06-21 07:40:56 Real-time Intraday chart data file updates started for f.us.GCeq18 \| 2018-06-21 07:40:56 Intraday chart data file opened for f.us.GCeq18 \| 2018-06-21 07:40:56 HD Request # 11 \| Downloading Intraday chart data for f.us.SIeN18 to the file f.us.SIeN18.scid. Service: cqg \| 2018-06-21 07:40:56 HD Request # 11 \| Download start date-time: 2018-06-21 01:30:45.000 \| 2018-06-21 07:40:56 HD Request # 11 \| Using server: ds4.sierracharts.com port 10150 \| 2018-06-21 07:40:56 Socket (25) \| Creating socket. \| 2018-06-21 07:40:56 Socket (25) \| Connecting to IP: 192.81.56.146. \| 2018-06-21 07:40:56 Socket (24) \| Socket gracefully closed by remote side. \| 2018-06-21 07:40:56 Socket (24) \| Closed. \| 2018-06-21 07:40:56 HD Request # 11 \| Setting DTC encoding to Binary VLS \| 2018-06-21 07:40:56 HD Request # 11 \| Sending historical data logon request message. \| 2018-06-21 07:40:56 HD Request # 11 \| Requesting Intraday data. Start date-time: 2018-06-21 01:30:45. Record interval: 0. Symbol: f.us.SIeN18 \| 2018-06-21 07:40:56 HD Request # 11 \| Decompressing data. \| 2018-06-21 07:40:57 HD Request # 11 \| Receiving Intraday data for f.us.SIeN18 starting at 2018-06-21 01:30:45 \| 2018-06-21 07:40:57 HD Request # 11 \| Timestamp of first Intraday data file record written: 2018-06-21 01:30:51 \| 2018-06-21 07:40:57 Socket (25) \| Initiating close of socket by core. \| 2018-06-21 07:40:57 Socket (25) \| Shutdown started. Waiting for graceful close. \| 2018-06-21 07:40:57 Historical data download thread signaled to stop. \| 2018-06-21 07:40:57 HD Request # 11 \| Received 12846 records from 2018-06-21 01:30:45 to 2018-06-21 07:40:38 (6.2 hours) and wrote 12839 records for f.us.SIeN18 \| 2018-06-21 07:40:57 HD Request # 11 \| Completion time: 0s \| 2018-06-21 07:40:57 HD Request # 11 \| Intraday data download complete for f.us.SIeN18. Unique request ID: 9 \| 2018-06-21 07:40:57 Removed historical data download ID 9 \| 2018-06-21 07:40:57 Real-time Intraday chart data file updates started for f.us.SIeN18 \| 2018-06-21 07:40:57 Intraday chart data file opened for f.us.SIeN18 \| 2018-06-21 07:40:57 Socket (25) \| Socket gracefully closed by remote side. \| 2018-06-21 07:40:57 Socket (25) \| Closed. \| 2018-06-21 07:40:57 Chart #11 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:57 Chart #12 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:57 f.us.GCeq18 5 Min #16 \| Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO_Chartbook (3).cht \| 2018-06-21 07:40:57 Opened cached Intraday file: C:\SierraChart\Data\f.us.GCeq18.scid \| 2018-06-21 07:40:59 Opened cached Intraday file: C:\SierraChart\Data\f.us.SIeN18.scid \| 2018-06-21 07:40:59 Opened cached Intraday file: C:\SierraChart\Data\F.US.USAU18.scid \| 2018-06-21 07:41:02 Opened cached Intraday file: C:\SierraChart\Data\F.US.epu8.scid \| 2018-06-21 07:41:05 CQG WebAPI \| Market data subscription for f.us.jy6M18 was unsuccessful. Text: (no message) \| 2018-06-21 07:41:09 Symbol Error - f.us.jy6M18 is unknown, unavailable, or improperly formatted. (no message) \| 2018-06-21 07:41:09

[2018-06-21 19:21:01] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You are not using the correct symbols. EPUS18 is not a valid symbol. You can only use the symbols listed in File >> Find Symbol: http://www.sierrachart.com/index.php?page=doc/FileMenu.html#FileFindSymbol Do not manually type symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-21 19:21:50

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